Operations | Monitoring | ITSM | DevOps | Cloud

In the wake of the COVID-19 pandemic, many organizations are adopting or experimenting with new models of long-term remote work. For some, that means keeping their teams fully distributed. For others, it means giving employees more flexibility to work from home or even simply putting plans in place for the future. But this shift to remote work brings new challenges that both large enterprises and smaller organizations must face.

In the first article in this series, we explained how to set up your developer environment to begin creating Mattermost plugins. In the second, we examined the structure of server-side and web app plugins and how to deploy them. Now, it’s time to dive deeper into the server side of the application, which is written in Golang.

Welcome to the first edition of Open Source Matters: our regular publication about the latest happenings in open source! Let’s dive into the news.

In Mattermost, our monitoring solution is continuously evolving to meet our scaling infrastructure needs. Our previous architecture used Prometheus federation and was perfect for our small/medium infrastructure size, but was not able to scale in the way we needed. This post will explain how we used Thanos and the Prometheus operator to scale our monitoring infrastructure and meet our long-term storage needs.

The value of Mattermost is significantly enhanced with third-party tool integrations and customization. Today, we are releasing the developer preview of a new Apps Framework for creating application integrations and customized workflows. The Apps Framework complements the existing ecosystem of plugins and allows apps to be written in any language and deployed with serverless hosting.

Mattermost v5.35 is generally available today. Incident Collaboration: Ad hoc tasks, stakeholder overview, and more (Cloud and E20 Edition). We are excited to release multiple new features for the Incident Collaboration product:

In the first article in this series, you learned how to set up your developer environment, the first step toward creating your very own Mattermost plugins. Take my word for it: Your first attempts at writing Mattermost plugins can be quite confusing. Where do you start? What do you have to do to get your first plugin up and running? At the end of this series, you’ll be well on your way to writing your own plugin.

Remote work has existed for decades as an alternative to the traditional in-office work environment. When it first became a viable option—people have been working remotely since the dawn of email in 1971 and before via telephone—distributed work was often met with trepidation by companies and employees alike. In recent years, however, working remotely, “working from home,” and other similar terms have become commonplace.