Operations | Monitoring | ITSM | DevOps | Cloud

Mezmo Recognized with 25 G2 Awards for Spring 2025

We’re thrilled to share that Mezmo has been recognized by G2 with 25 badges across four key categories: Enterprise Monitoring, Log Monitoring, Log Analysis, and Cloud Infrastructure Monitoring. These awards are more than just a celebration of our platform—they’re a reflection of you, our customers. Your feedback, support, and insights push us to build better solutions and deliver the highest standards of performance and service.

The New Rootly Ringtones: How Research-based On-Call Sounds

We set out to create a ringtone that wasn’t just loud—but the sound of a modern pager. Something that wakes you up, but without triggering a full-blown adrenaline spike. In this video, go behind the scenes with sound engineer Gorjão as he crafts a how research-based on-call sound sounds like.

Why Reliability Starts with the Network, even in the AI era, with Marino Wijay

In this episode, we explore how networking has shaped reliability as we know it. Marino Wijay cloud networking expert and Staff Solutions Architect at Kong shares how his journey began not as an SRE, but with cables, routers, and switches. Marino explains the evolution of the fabric holding systems together through virtualization, and how software-defined networking, which is now a key element to resilient applications.

How a cooking platform whipped up a new observability plan with Grafana Cloud

As any good cook knows, if you want to create a top-notch dish, you have to use the best ingredients. So when the engineering team for Cookidoo — an online platform and app that features more than 80,000 guided recipes for the Thermomix, an all-in-one kitchen small appliance — realized the observability tool they were using to monitor the platform wasn’t delivering what they needed, they decided to switch to Grafana Cloud and OpenTelemetry.

The Hidden Cost of DIY AI in Network Operations

While AI offers powerful benefits for network operations, building an in-house AI solution presents major challenges, particularly around complex data engineering, staffing specialized roles, and maintaining models over time. The effort required to handle real-time telemetry, retrain models, and manage evolving environments is often too great for most IT teams.

AT&T Email-to-Text Service ended: Why SIGNL4 is the Best Alternative

In a move that caught many businesses and IT teams off guard, U.S. mobile carrier AT&T officially discontinued its email-to-text gateway service. ATT email to text was shut down on June 17, 2025 ( read more ). This change means that sending sms messages and mobile text alerts to AT&T subscribers using the format number@txt.att.net or number@mms.att.net no longer works.

The Benefits and Drawbacks of BLE Tags for Asset Tracking

Asset tracking is evolving rapidly, with organizations now turning to smarter, wireless technologies for better control, accuracy, and efficiency. Among these technologies, Bluetooth Low Energy (BLE) tags are gaining popularity as a cost-effective and scalable option. BLE tags enable businesses to monitor the location and status of assets in real time with minimal power consumption.