Runbook Automation: Managing an Incident in PagerDuty
Learn how PagerDuty can help an organization manage incidents and get ahead of customer issues that occur with their product website. #IncidentResponse #CustomerSupport
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Runbook Automation: Rundeck Jira Retrieve Info Demo
Learn how to PagerDuty Runbook Automation allows you to Trigger Rundeck jobs within JIRA to pull information from various sources to pass requested information back into JIRA.
Runbook Automation: Rundeck Service Ownership Demo
Learn how PagerDuty Runbook Automation enables developers and service owners to equip other engineers, such as operations engineers or other developers with mechanisms to help them support their services. Service owners can allow other team members to help them in supporting their services via automated runbooks that enable others to apply short term fixes–reducing escalation to service owners.
Rundeck Ruleset Designer
The UI-based Ruleset Designer helps users better visualize potential pathways according to step rules and conditions. Leverage the Rundeck GUI to design Rulesets, generate the rules automatically, and easily view how your jobs will progress based on rules and conditions set for each step.
Resolve Systems Launches Channel Partner Program to Accelerate IT Automation Adoption
Partner program to drive revenue and added value for SIs, VARs, and MSPs while making intelligent IT automation more accessible to customers worldwide.
5 Ways to Automate Data Center Operations
Data center automation is the process in which routine processes of data center operations are completed without any manual effort. It increases operational efficiency, improves data accuracy, and simplifies data center management. One of the leading organizations in driving automation via integration with Data Center Infrastructure Management (DCIM) software is Workday. Workday has been a Sunbird customer for over five years and currently has 900+ users on their system and growing.
CFEngine for IoT
CFEngine is well suited for use in IoT environments due to it’s portability, size, and performance. There already exists a meta layer for including the CFEngine community client and Masterfiles Policy Framework in Yocto Project builds.
How We Automated One Of The World's Largest High-Performance Networks
Our Software Defined Interconnection® platform brings together 1.3 million lines of code with one of the world’s largest global networks. In a recent PacketPushers podcast, PCCW Global’s CTO Paul Gampe and VP of Development and Operations Jay Turner went under the hood of our orchestration engine and shared some exclusive insights into our automation journey so far…
Using automation and IT workflows to tackle complex challenges
Technology teams have long sought to innovate more quickly to deliver better experiences to employees and customers. These teams often have to tab between hundreds of tools to make it happen, slowing progress and increasing risk, complexity, and cost. This complexity has the downstream effect of negatively impacting employee and customer experience due to manual processes, information silos, and disconnections.
Achieving 86% Productivity Gains Through ITSM Automation
Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team.