Operations | Monitoring | ITSM | DevOps | Cloud

Yesterday’s leak of a BGP hijack intended to block Telegram in India is the latest routing mishap best described as intentional, but also accidental — a pattern dating back to Pakistan Telecom’s infamous hijack of YouTube in 2008, in which a domestic block escaped containment and disrupted the service worldwide.

Most security vendors hide their documentation behind a login. Some don’t write it at all. You get a sales page, a demo, and a request to install an agent on your servers, and you’re expected to trust that the thing does what the marketing says. That’s backwards. So we wrote the docs, and we put all of them at certkit.io/docs. No login, no account gate, no “contact us for details.” You can read every page before you create an account.

The chaos of manual on-call management is a familiar story for many IT Operations teams: frantic phone calls, confusing spreadsheets, missed alerts, and frustrated engineers on the verge of burnout. This reactive approach doesn’t just strain your team; it risks service-level agreement (SLA) breaches and customer churn.

The impact vision for PagerDuty.org is to enable mission-driven teams to build a resilient world and a sustainable future for all. As a leader in modern, AI-first operations, we know that operational excellence supercharges social impact. As artificial intelligence rapidly reshapes the social sector, this commitment to resilience and efficiency has never been more vital.

When a CI pipeline runs on cloud infrastructure, the build machine is ephemeral. It spins up, executes your build, and disappears. During that window, you have zero visibility into how much CPU and memory your pipeline actually consumes. This blind spot creates real problems. Teams over-provision VMs "just in case," wasting compute spend. Others under-provision and deal with silent OOM-kills or CPU throttling — the only clue being a cryptic exit code 137.

The shift to autonomous and AI-assisted security operations is well underway. But there is a quiet infrastructure decision that will determine whether your AI agents are sharp or sluggish: how your security data is structured before it ever reaches them.

I’ve been active in technical communities like PyData and codebar across the UK for nearly a decade now and owe much of my career to meeting and learning from cool people at events. Now, as someone with a professional interest in community organising, I spend a lot of my time looking for events to sponsor or speak at. But whilst finding technical events and communities can be tricky, I think I’ve found a solution using Kafka that might be useful for you too.