Operations | Monitoring | ITSM | DevOps | Cloud

Inside the architecture: How Upsun delivers 99.99% uptime for AI

For a CTO, "four nines" represents a commitment to keeping production revenue live with less than 0.01% of total downtime per year. As AI workloads move from pilot projects into core production services, the reliability requirements for infrastructure have shifted. AI agents, RAG pipelines, and automated LLM workflows depend on a consistent platform state.

Powering Security Innovation: Executive Q&A on Splunk Joining AWS Security Hub Extended

To succeed in the AI era, customers need fast, easy access to security solutions that can harness the power of agentic AI and deliver business outcomes. They need seamless access to their data for faster threat detection, simpler incident response, and reduced risk. They need technology vendors to work together and not in silos.

Enable end-to-end visibility into your Java apps with a single command

Achieving end-to-end observability for applications is a top priority for organizations today, but instrumenting for both frontend and backend monitoring can be a significant hurdle. What complicates matters is that the SREs and DevOps teams responsible for deploying monitoring tools typically don’t own frontend code or have the context needed to safely modify it.

The Command Center Shift: Why the Future of Middleware is Unified, Predictive, and Transaction-Centric

Middleware is evolving beyond invisible plumbing into a strategic Command Center. The future demands unified management, predictive intelligence, and transaction-centric operations to move from reactive firefighting to operational mastery in 2026.

Keeping it boring: the incident.io technology stack

At incident.io we run a deliberately simple technology stack. Keeping things boring has allowed us to scale from a few hundred customers to several thousand, while having only two platform engineers. In this post I'll walk through the stack, explain some of the choices we've made, and touch on the challenges we're facing as we grow.

Ghosts of Servers Past: The Bare-Metal Comeback Story

Bare-metal. Just reading that word might trigger a physical reaction for some of us. Dusty closets, old server rooms, and loud rigs that never seemed to work quite right. Remember waiting days for IT to provision a server, only to realize your ticket got lost in the shuffle? Or the classic "well, it worked on my machine" excuse right before a production push? Ah, the good old days.

How Outdoor Furniture Enhances Commercial Spaces And Guest Comfort

Outdoor areas offer a fresh way to expand your business footprint. Creating an inviting patio or deck allows guests to enjoy the fresh air. It turns a simple sidewalk or yard into a functional part of the customer experience. Improving these spots often leads to a more positive atmosphere for everyone involved.

6 Essential Features Found In High Performance Entry Hardware

First impressions matter for any building. The front door serves as the gateway to the interior experience. Selecting the right hardware goes beyond just picking a handle that looks nice. High-performance entry systems combine strength, security, and aesthetics into a single package. Modern architecture demands components that can withstand heavy use without losing their visual appeal. Proper hardware choices protect the investment of the property owner for years.

From Procurement to Rack: Reducing Friction in International Hardware Rollouts

Rolling out hardware across borders sounds straightforward on paper. You select a vendor, place the order, ship the equipment, and install it. In reality, it rarely goes that smoothly. Delays at customs, mismatched specifications, and poor communication between teams can stall projects for weeks. Meanwhile, your operations team is answering uncomfortable questions about timelines and costs. If you're responsible for getting hardware from procurement to rack in multiple countries, you already know the stress. The friction usually comes from a few predictable mistakes.