Operations | Monitoring | ITSM | DevOps | Cloud

In this Video, Rob Kelsall provides an overview of how Resolve Insights integrates with CMDB in Cherwell to provide Automated Discovery and Dependency Mapping.

This demonstration video of RESOLVE showcases how our Automation platform can provide end-to-end automated network incident resolution (using a RAN hanged cell as the scenario).

Watch (in less than 5 minutes) how the RESOLVE Insights and Actions (AIOps+Automation) platform discovers abnormally high CPU utilization on a server and then executes a guided procedure to assist with troubleshooting the server. RESOLVE learns from similar events, offers up that information, and then asks if we want to fully automate the resolution procedure if it ever discovers a similar scenario again.

Splunk monitoring feeding FixStream, to identify an issue within the broader service stack, sending to Resolve for automated remediation.

Resolve automation leveraging Splunk saved search and Splunk query.

Resolve for automation with Splunk ITSI

In this short video we provide an overview of the power of combining AIOPS capabilities with Enterprise Automation. Recording by Rob Kelsall, VP Sales Engineering for Resolve

RESOLVE can help shift-left your network investigations to the Service Desk to free up your Network Engineers from repetitive & mundane troubleshooting tasks.

A short video that demonstrates RESOLVE integrating with Cherwell IT Service Management to assist the Service Desk Agent when they receive a phone call from an end-user stating they are experiencing poor/slow performance with their computer.

44% of Citrix Professionals and Businesses voted that frozen Citrix sessions were a consistent problem.