Operations | Monitoring | ITSM | DevOps | Cloud

Service level objectives, or SLOs, are a key part of the site reliability engineering toolkit. SLOs provide a framework for defining clear targets around application performance, which ultimately help teams provide a consistent customer experience, balance feature development with platform stability, and improve communication with internal and external users.

Tracking your website’s exit and bounce rates will give you insight into how your audience engages with your website and the user experience they receive. This information will enable you to make data-driven decisions on performance-related improvements, ensuring your website functions at its optimal capacity. In this article, we explain exactly what exit rates and bounce rates are, the differences between them, and why you should track them.

From doubling down on privacy to tighter integration with the ecosystem, Apple announced major updates across its product line-up in its landmark WWDC 2024. Although debuting Apple Intelligence and introduction of Genmojis have rightfully made the headlines, today we’ll bring you up to speed on Apple’s announcements on device management and what it has in store for Apple admins.

Application performance management (APM) is a practice that involves the process of managing, monitoring, measuring, and optimizing the performance and availability of software applications to meet expected levels of service. It involves constant tracking of how your application is performing at all times and helps you detect, diagnose, and resolve complex issues swiftly to ensure it runs effectively and efficiently to meet end-user expectations.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week we are exploring the concept of hyperautomation and its role in driving your business towards success. In today’s dynamic business landscape, organizations are witnessing a profound shift as they redefine their operational strategies.

Infrastructure changes often trigger incidents, but troubleshooting these incidents is challenging when responders have to navigate through multiple tools to correlate telemetry with configuration changes. This lack of unified observability leads to longer mean time to resolution (MTTR), greater operational stress, and ultimately, negative business outcomes.

As an Observability Strategist at Splunk, I have the unique privilege of partnering with a diverse range of Splunk customers across various industries. This partnership offers me a deeper insight into their essential Observability use cases, how they are utilizing Splunk’s Observability solutions, and their specific needs to maximize both value and efficiency in their Observability practices.

Let us begin with an example that underlines the importance of patch management. Software vulnerabilities are real, irrespective of the business entity. One of the leading healthcare organizations providing data for more than 10 million people had an adverse situation in 2023. Their focus group revealed that while there was a nod to patch management, the prioritization was not taken seriously due to a lack of resources and perceived minimal risks.

This article compares two popular hosting options: VPS hosting and cloud hosting. We'll look at their main features, performance, and costs to help you choose the right option for your website or application.