Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Getting started with ServiceNow dashboards

ServiceNow is a cloud-based platform that streamlines IT service management, operations, and various business workflows across organizations. Dashboards in ServiceNow can play a valuable role by offering a clear view of key metrics, trends, and performance indicators. While there are dashboards locally in ServiceNow portal, they often fail to provide a fuller picture of the impact of the incidents in context with other key metrics from external tools.

vmalert - Maximize Your Monitoring - Tech Talk #5

This time, we're diving into a critical component for operational excellence: vmalert. Effective alerting is the backbone of proactive monitoring, enabling teams to detect and respond to issues swiftly before they impact users. But setting up truly effective alerting – alerts that are reliable, actionable, and low-noise – requires understanding the tools and best practices.

Baseline configuration management: Why it's critical for network stability

Imagine this: You've onboarded 30 new switches, 15 firewalls, and 20 routers into your network. You assume they all follow company policy. But months later, half of them are misconfigured, a few are running vulnerable firmware, and one rogue device is exposing ports it shouldn't. That’s not poor luck—that’s poor baseline configuration.

8 Network Statistics IT Pros Should Know to Understand and Optimize Network Performance

Slow Zoom calls, dropped VPN connections, and lagging applications sound familiar? These common network frustrations often stem from underlying performance issues that could be diagnosed and resolved with the right data. For IT professionals, raw network metrics alone aren’t enough. To truly optimize performance, you need network statistics: aggregated, analyzed, and interpreted insights that turn numbers into actionable decisions.

Third party API Monitoring powered by OpenTelemetry semantics

In today’s cloud-native world, third-party APIs are everywhere. Payments, notifications, search, AI, analytics as modern applications are built on a web of external services. But what happens when one of those APIs slows down, starts throwing errors, or gets rate-limited? Suddenly, your users are facing issues, and you’re stuck asking.

AI at the Edge: Why Smart Data Placement is the Key to Unlocking Its Power

As organizations increasingly deploy AI solutions, I am seeing more and more that the strategic placement of data—particularly at the edge—is becoming paramount to unlocking AI’s full potential. This is a viewed shared by our partners at Riverbed, as highlighted in a recent white paper, Accelerating AI and Data Movement at the Edge. Edge computing enables businesses to perform complex operations at production sites by positioning compute resources nearer to users and operations.

Introduction To Browser Checks | Grafana Cloud Synthetic Monitoring

Learn how to set up browser checks using Grafana Cloud Synthetic Monitoring. In this video, we walk through how to create a browser check and analyze test results. Browser checks simulate real user interactions to track critical workflows and catch issues early.

Tracing Funnels - Define funnels b/w spans in your distributed system

Build funnels directly on your traces and get instant answers to questions like: What fraction of spans made it from event A to event B? Between which spans are most requests failing? What is the latency between key spans? Traditional observability tools let you inspect traces and spans, but they can’t aggregate or analyze how requests flow across multiple services or stages in your system. In asynchronous, distributed architectures, the root span rarely tells the full story-and there’s no way to measure conversion, drop-off, or latency between arbitrary steps across all traces.