AI Agents Need Guardrails: Building Autonomous IT with Resolve Agent Lab | Agents of IT
AI agents are moving fast. For enterprises, the bigger question is how to make them useful, trusted, and safe enough to take action. In this episode of Agents of IT, Zach Austin and Ian Coppock unpack what it takes to move from experimenting with AI to operationalizing agentic AI across the enterprise. They explore why organizations are racing to deploy AI before defining the problems they want to solve, why governance and scoped responsibilities are critical, and why the real value of AI comes from fixing and orchestrating the workflows underneath it.