The IT landscape is evolving faster than ever before, and the move to cloud-based solutions has emerged as a game-changer for businesses looking to future-proof their infrastructure. However, the move to cloud solutions is not all plain sailing and comes with its own challenges due to the change in management access. For example, Microsoft 365 / Office 365 saves companies the headache of operating Exchange, SharePoint and Teams infrastructure.
Tech companies face a daunting challenge: a staggering 90% of their IT teams are stuck doing mundane, repetitive tasks, leaving only 10% to focus on strategic innovation. Companies know that automation is the solution to these repetitive, low-level incident response actions; however, many need support to begin automating.