Operations | Monitoring | ITSM | DevOps | Cloud

A System Administrator's Journey through multiple IT transformations

July 30 was SysAdminDay 2021. For most of us at work, the day was just like the day before it but for sys admins across the globe, it was a day when they felt appreciated and acknowledged. Much of what happens behind the scenes in the IT world works well and as expected only because of our IT heroes. They’re the ones, who don the jumpsuits and parachutes in the IT universe… Some are even ready with a fire truck in tow.

Monitoring the Citrix Delivery Controllers

When the Citrix architecture moved from v6 to v7, one of the main components that was introduced in the v7 architecture was the Citrix Delivery Controller (CDC). A Citrix Delivery Controller is a server-side component that is responsible for managing user access and brokering (enabling application and desktop access) and optimizing connections. Each site will have one or more delivery controllers.

Podcast - How eG Innovations and Citrix complement each other

The Citrix Ready team recently recorded a podcast with eG Innovations for their Tech Fusion podcast series. Hosted by Neil C. Hughes from The Tech Blog Writer, Rachel Berry from eG Innovations’ product team, and CTP, Richard Faulkner, (Enterprise Solutions Architect, Conversant Group) discussed how eG Enterprise enhances and goes beyond native Citrix tools.

Monitoring SAP Services End-to-End

A typical SAP deployment is usually a sprawling, complex system and is one of the most critical applications an enterprise relies on to keep the business functioning, with it interacting with production, sales, dispatch, HR, and other areas of the business. Monitoring the performance and availability of SAP is therefore the key. Proactive monitoring may allow minor issues to be resolved before they become major issues.

Citrix Issues and Problems

A few days ago, we hosted a very well received webinar presented by Barry Schiffer (CTP) from eG’s Benelux team and George Spiers, CTP and real-world Citrix Administrator. They covered key questions and workflows, such as: A colleague and I were answering questions during the live webinar, and we received a lot of questions. One of the best things about participating in these webinars is the high quality and breadth of questions that we receive from the attendees.

SAN Performance Monitoring

A Storage Area Network (SAN) is a specialized, high-speed network that provides block-level network access to storage. SANs are typically composed of hosts, switches, storage elements, and storage devices that are interconnected using a variety of technologies, topologies, and protocols. Each computer on the network can access storage on the SAN as if they are local disks connected directly to the computer.

eG Enterprise, the virtual assistant that every Citrix Admin needs

eG Enterprise is the virtual assistant, who’ll make your life a whole lot easier. Just like Siri and Alexa, eG will proactively monitor your IT & applications. Wouldn’t you want to know what these extra sets of hands can deliver? Watch this short video to know how automatic root-cause diagnosis tech, Citrix service topology views, synthetic & real user monitoring capabilities, and machine learning and auto-baselining tech enable you to be the IT hero among your peers, colleagues, and the management.

Citrix Tips for Troubleshooting

I recently saw a user asking on EUC Slack “is there a Domain controller response time in ?”. Unfortunately for him, his choice of monitoring product doesn’t include such metrics. However, it did make me wonder if Citrix admins are aware of the importance of getting metrics about Domain Controllers, simply because many EUC monitoring tools fail to monitor them.