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Ask Your Logs: The AI Assistant Comes to Papertrail

It is 2 a.m., and something is wrong. The answer is somewhere in your logs, but finding it means guessing keywords, remembering search syntax, and scrolling through thousands of lines. Your systems keep growing, so you have more data than ever and less clarity when it counts. Today, we are bringing the AI assistant, the SolarWinds in-product AI agent (also known as SW1 in earlier previews), to Papertrail. Ask your logs a question in plain English and get an answer, with a link back to the evidence.

Agentic AI Is Becoming the Enterprise's Connective Tissue. Governance Has to Move Into the Flow.

McKinsey's 2026 tech report calls agentic AI the 'connective tissue of the enterprise.' But agents that act at machine speed need governance at machine speed too. Static controls won't work for dynamic agents—active, in-flow guardrails must run before the action, not after.

Meet Allie, Your New AI Teammate

Get a first look at your new AI assistant for IT teams, coming this fall. Coming to Alloy Navigator this fall, Allie is a versatile AI assistant that understands how you work and helps you get things done. It combines the context of your current task with years of knowledge accumulated across your system, broader expertise, and external sources you choose. Allie answers questions, analyzes information, and takes action, following processes tailored to your team.

How to Reduce Cart Abandonment Without Relying on Discounts

Cart abandonment can be a problem for many successful ecommerce businesses when the customers add items to their carts and then leave the page before completing their purchase. Offering a percentage off on each purchase may convince some customers to return and complete their order. However, this may limit the company's profits because the customers are taught to wait before buying. A better solution would be trying to figure out why the clients abandon their carts and fix the problems they encounter on the website.

Custom Mugs for Business: How to Design and Order Branded Mugs Online

To design and order custom mugs for your business, use a platform that handles both the artwork and the printing. In Adobe Express, you can design and print your own coffee mug from corporate templates, add your logo, fonts, and colors, and order 11 oz or 15 oz printed mugs directly in the US, UK, Australia, or Canada.

Not All AI Tools Will Survive the Shakeout

Not every AI tool has staying power, and the ones that last are the ones that fit your organization’s strategy. AI is following the same arc as the cloud push and the dot-com era: a massive boom, then a contraction. Before you invest, ask what will actually make a difference in your org, and build from there. Watch the full IT Leadership Lab session — linked above.

Elastic Introduces Elastic nightshift AI SRE to Investigate with the Full Context Others Can't Afford to Keep

The AI SRE uses complete context from across the entire stack to continuously detect issues and learn from every incident, delivering evidence-backed answers engineers can trust.

10 Best AI Logging Tools in 2026: Features, Pricing & Comparison

As businesses increasingly integrate artificial intelligence into their applications and workflows, understanding what happens behind the scenes of these AI systems has become essential. AI-powered chatbots, large language models (LLMs), and autonomous AI agents can process thousands of requests, interact with external applications, and execute complex tasks. However, when something goes wrong, identifying the source of the problem isn’t always straightforward. Was the AI response incorrect?

8 Best AI SRE Tools in 2026 for Incident Investigation and Reliability

The best AI SRE tools to evaluate in 2026 include Sherlocks AI, Resolve AI, Traversal, Cleric, Rootly AI SRE, Komodor Klaudia, Datadog Bits Investigation, and Dynatrace Intelligence. Each addresses a different part of reliability work, from investigating alerts across multiple systems to diagnosing Kubernetes failures or validating production changes. Choosing the right tool starts with a practical question: where does your team lose time during an incident?