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Customer service is essential to a businesses’ survival, and it makes sense when considering the impact that poor customer service can have on a business in terms of reputation and sales. In fact, 70 percent of people have claimed that their purchase decisions are based on the customer service received, so it is imperative for businesses to invest in their customer service experiences continually.
Learn how Locus uses advanced synthetic monitoring from Checkly to ensure the reliability of its Dispatch Management Platform Locus.sh is a leading-edge technology company solving one of the most challenging global supply chain problems: last-mile logistics. Locus' order-to-delivery dispatch management platform helps enterprises transform their last-mile logistics operations into growth centers.
Testing applications behind a login flow is cumbersome. And it gets even worse when there’s two-factor authentication (2FA) involved. Many people work around this problem by disabling it or implementing wild hacks. Automating a 2FA-based login flow is just too hard! I thought that for a long time, too. But I must admit — I was wrong.
As an observability provider, we are always confronted with our clients’ goal for faster resolution of problems and better overall performance of their systems. By working on large-scale projects at Logz.io, I see the same main challenge coming up for all: extracting valuable insights from huge volumes of data generated by modern systems and applications.
Your employees and customers are constantly on the move and rely on their mobile devices to stay connected and productive. On-demand remote support is crucial when technical issues become a roadblock in their day. With mobile device remote support, your IT team can troubleshoot problems quickly and efficiently from a tablet, computer, or smartphone.
