In relatively short order, the adoption of cloud services and hybrid work models went from exception to ubiquity. This has fundamentally changed the nature of the networks users rely upon—and created an entirely new set of challenges for IT and network operations teams. More than ever, business services and interactions are reliant upon network connectivity that spans a diverse mix of the public internet and third-party networks.

In recent months, we’ve talked a lot about how AppNeta by Broadcom offers active monitoring capabilities, and how they enable teams to rapidly troubleshoot issues across both internally managed networks and those managed by third parties, such as ISPs and cloud providers.

AppNeta by Broadcom will soon offer monitoring policies that streamline monitoring setup and maintenance. Now available for preview, these capabilities will significantly reduce the time and effort required for ongoing operations, especially for customers with large-scale and dynamic sets of monitoring points.

Kubernetes integrations are now available for AutoSys, dSeries, and Automic Automation. It wasn’t that long ago that teams in many organizations started dipping their toes into the world of containers and microservices. It didn’t take long for this approach to application development and orchestration to take hold, and for Kubernetes to emerge as a dominant, broadly used technology.

DX Unified Infrastructure Management (DX UIM) is a powerful solution that enables comprehensive infrastructure observability across your digital ecosystems, including private, public, and hybrid clouds. With DX UIM, you can proactively and efficiently manage the performance and availability of your IT infrastructure and applications. DX UIM 20.4 is the current main branch of the solution. This release offers a number of significant capabilities that weren’t available in earlier versions.

We are pleased to announce the availability of Network Management by Broadcom, which includes DX NetOps 23.3 and AppNeta. It assures end-to-end observability, minimizing the visibility gaps beyond the network borders to Cloud, SaaS, and Sites. The solution provides a unique and industry-leading unified Network Management approach, allowing organizations to optimize network operations, accelerate transformation and enhance connected experiences.

For many IT organizations, triaging or troubleshooting starts with assessing symptoms. As practitioners investigate the causal factors by answering each of the “5 whys,” logs are often where the actual root cause answers lie. This is even more true for issues related to configuration changes, change management, and security. However, diving into log data can be overwhelming as a first step due to the high volume and velocity of logs and missing context.

From DX UIM 20.4 CU4 onward (that is, releases that have robot version 9.36 or above), robots automatically support Linux versions with newer GNU C Library (commonly known as “glibc”) versions. Prior to CU4, DX UIM robots needed certification and a release to provide support or compatibility with newer Linux operating systems that have a higher glibc version.

As connected as the world is today, it can feel quite disconnected, especially in IT. Individual teams use various tools, each with specialized interfaces and dedicated dashboards, to present or interpret data each the specific functional team needs.

As IT infrastructures become increasingly complex to monitor and manage –with new compelling technologies such as virtual machines, software-defined networks and containers overlaid onto existing technology stacks– IT operations teams face the additional challenge of nearly unmanageable ticket volumes. Ticket prioritization, correlation, redundancies and sheer speed of ticket generation become problems in and of themselves.