Operations | Monitoring | ITSM | DevOps | Cloud

Sponsored Post

DEX: How Digital Experience Impacts Your Company's Profitability

When a CFO evaluates a technology investment, the natural focus is often on cost reduction. That's a valid perspective-and one that will always matter-but what if there were a smarter, more impactful way to improve EBITDA? In an exclusive interview, Leandro Silva, CEO of Almaden, argues that technology decisions shouldn't only address the bottom of the income statement. To truly drive business results, leaders must also look at the top-and the key lies in the Employee Digital Experience (DEX)

Almaden Achieves SOC 2 Type II Compliance

At Almaden, our mission has always been simple: help organizations deliver exceptional digital employee experiences with confidence. Today, we’re proud to share a major milestone in that commitment. Almaden, Inc. has successfully achieved SOC 2 Type II compliance. This accomplishment reflects not just a security checkbox, but a rigorous independent validation of how we protect our customers’ data every single day.

Why DEX Became a Top Priority for IT and Business

Over the last few years, “DEX – digital employee experience” has stopped being a buzzword and become a core pillar of both IT and business strategy. The shift started with the pandemic, but its impact is here to stay. As Dave Wagner, Head of Business Development at Almaden, explains, “the big factor that made managing the employee experience more critical than ever started with COVID.
Sponsored Post

Meet AlmaIQ: The AI Concierge Simplifying Employee Support

Almaden has exciting news to make life easier for enterprise employees: AlmaIQ . Unlike other virtual assistants that are complex to set up and maintain, AlmaIQ is simple. Acting like a "concierge" or personal assistant, it answers questions from computer issues to corporate processes, instantly and without complication in the user's native language.

Almaden strengthens strategic partnership with Stefanini during Kick Off 2026

Almaden took part in Stefanini Group’s Kick Off 2026, one of the most relevant global gatherings in the technology, innovation, and business ecosystem, held January 14–17 at the Grand Hyatt Hotel in São Paulo. The event brought together hundreds of participants from multiple countries, consolidating itself as a strategic space for aligning vision, co-creating solutions, and strengthening partnerships.
Sponsored Post

Why Intune Alone Isn't Enough: The Case for a DEX Solution

At Almaden, we're often asked by IT leaders: "If we already use Intune, why would we need a DEX solution?" It's a fair question-after all, Intune is widely regarded as a leading tool for device management and security. But the reality is that while Intune plays a critical role in securing and managing endpoints, it doesn't fully address the employee experience, which has become just as important in today's hybrid workplace. Intune's Role: Security and Management Microsoft Intune is designed to ensure that devices are compliant, secure, and properly managed.

How MSPs Are Reducing Ticket Resolution Time by 30% with Collective IQ

In today’s digitally centered workplace, the quality of an employee’s interaction with technology—the Digital Employee Experience (DEX)—is directly tied to productivity, satisfaction, and overall business performance. For Managed Service Providers (MSPs), this represents both a monumental challenge and an unparalleled opportunity. How can MSPs ensure consistent, high-quality DEX across dozens—or even hundreds—of diverse client environments?
Sponsored Post

Depreciation in Collective IQ ITAM: A New Level of Intelligence in Asset Management

Managing IT assets goes far beyond knowing how many devices a company owns. It's about understanding the real value of each asset over time, identifying the right moment for renewal, and, most importantly, turning data into strategic decisions. With that in mind, Almaden has just launched the new Depreciation feature in the Lifecycle module of Collective IQ ITAM- an evolution that takes asset management to the next level by integrating financial control, governance, and operational efficiency in a single platform.

The International Team Powering Almaden's Cutting-Edge Digital Experience (DEX) Solutions

In today’s dynamic and challenging technology landscape, having a robust Digital Experience (DEX) solution is essential. However, it’s the expertise behind it that truly makes the difference. At Almaden, our greatest strength lies not only in the code of our software, but in the world-class intellectual capital that guides our vision and operations.