Operations | Monitoring | ITSM | DevOps | Cloud

Multitenancy: What You See vs. What They See

Multitenancy is one of the core concepts of cloud computing. As an organization considers bringing in cloud capabilities, it’s crucial for them to understand the full range of tenancy options available to them, and what each will mean for their company. This article will break down the intricacies of multitenancy, how it stacks up against other tenancy models, and its benefits.

How to Deal With Burnout in IT

If you’re feeling burnt out or drained at work, you’re not alone. Burnout is an all too common feeling in the information technology industry, especially now that work-life balance has become a bigger challenge due to remote work. Burnout leads to people feeling overwhelmed and chronically exhausted, which in turn can increase stress levels, reduce well-being, and affect you physically and mentally.

Going Beyond RMM for the Next Level of IT Service Management

The IT services industry has continued to grow in the backdrop of high demand for innovative solutions across all industries. Global spending will surpass $1.1 trillion in 2021, which reflects a 9% increase from 2020. Managed services account for much of this spending with managed service providers (MSP) at the heart of the impressive growth.

Unified Observability: A Business-Centric View

Here at LogicMonitor, we’re on a mission to build the most comprehensive, extensible, and intelligent monitoring and observability platform in the world to help businesses run seamlessly. We’ve spent more than a decade building a best-in-class monitoring platform. Over the past two years, however, we have further evolved our platform to deliver invaluable end-to-end observability across applications, networks, and infrastructure for companies of all sizes and in a variety of industries.

Observability From the Application to the Edge

Observability is a buzzword right now. Rightly so, as many companies are greatly concerned about what’s happening with their systems. Every company has become a software company and if they aren’t, they are being disrupted by one. IT leaders have more weight on their shoulders than ever before and it’s because digitization is rapidly changing the way people consume nearly everything.

How to Leverage IT Automation and Cloud To Put Customers First

In the face of unexpected crises or disruptions, maintaining business continuity has become more important than ever. Last year, businesses around the world had to shift to a remote workforce model overnight. Were their IT departments prepared for this massive shift?

What Is Container Orchestration?

Since the revolutionization of the concept by Docker in 2013, containers have become a mainstay in application development. Their speed and resource efficiency make them ideal for a DevOps environment as they allow developers to run software faster and more reliably, no matter where it is deployed. With containerization, it’s possible to move and scale several applications across clouds and data centers. However, this scalability can eventually become an operational challenge.

How To Increase Efficiency by Empowering MSP Employees

The success of any managed service provider (MSP) is dependent on the people who work for it. When MSP employees are dissatisfied, unhappy, or unengaged they will be less be motivated, efficient, and productive. Employees make or break a company, so it’s vitally important to keep them satisfied with their work.

Monitor Anything, Anywhere With Push Metrics

Monitoring solutions can either pull monitoring information from devices by querying those devices, or the devices themselves can use code to push data using an API into the monitoring system. Both work equally as well but have separate use cases. It is not always possible to query a device remotely, which means asking the device itself to send the data out to the monitoring platform is easier. Keep reading to learn more about push metrics and when it makes the most sense to use it.

Observability: It's the User Experience, Stupid!

Observability, which originated from control theory, measures how well you can understand a system’s internal states from its external outputs. Observability uses instrumentation to provide insights that aid monitoring. In DevOps, gaining observability is achieved through a set of monitoring solutions. The shift to use one vendor platform to do so, versus multiple solutions, make sense as.