Operations | Monitoring | ITSM | DevOps | Cloud

The Query Data API is a Honeycomb Enterprise feature. With a Honeycomb Enterprise account, you can use this API today. Head over to our API docs to learn how to get access to your data. If you aren’t yet a Honeycomb Enterprise user, try it out by requesting an Enterprise Trial. Starting today, Honeycomb Enterprise customers can use the Honeycomb Query Data API to programmatically run queries and retrieve their results, and pull query results into any data visualization tool of their choice.

At ElasticON Global 2021, Tanya Bragin, VP Product, Observability, and the Elastic Observability team showed how ongoing innovations continue to deliver actionable insights and faster root cause detection, reducing mean time to resolution (MTTR). The adoption of cloud, microservices, and ephemeral infrastructure is driving increased complexity, requiring an observability solution to provide end-to-end visibility.

At ElasticON Global 2021, we shared a future view of Elastic Enterprise Search and how we’re continuing to build next-generation, machine learning-powered search experiences backed by the speed, scale, and relevance of Elasticsearch. We also highlighted the many ways we plan to keep building even more flexibility into our solutions.

Germany has been called The Land of Data Protection and Security and we as a German company have been asked from the start, do you have EU based servers? And we can finally say YES we do. Our Europe based servers are now generally available, they are specifically located in Frankfurt Germany, so if you’re a European company you can enjoy keeping your (and your customer’s) status page data in the most privacy minded state.

Some things just go better together. Like barbeque and blues, sunsets and beaches, cheese and fine wine — hey, even software and superheroes go better together! That’s why in this blog we are going to look at why IT Operations and Observability just go better together, through a superhero analogy. Enter the Dark Knight himself — Batman! He will represent observability. IT Operations will be represented by Lucius Fox.

As an MSP owner or manager, you want your teams to be continually improving and increasing efficiency. To make that happen, you know you need to be tracking MSP KPIs—after all, what gets measured gets improved. But which numbers do you track, how many do you track, and how do you actually use them to get better?

Every workday you open your laptop or start your desktop, and you wait. For some, that wait is a mere blip in the day, a few seconds, for others that wait can seem interminable. A few months ago, our engineering team set out with the task of exploring what variables really impact a slow device performance. During the course of their research, the team uncovered answers to very specific questions like: What is the average startup time for a work device? (Hint: it’s less than five minutes).

There’s an old saying that “there’s no such thing as bad publicity.” Unfortunately, this doesn’t ring true when it comes to data breaches and ransomware attacks. High profile security incidents continue to make headlines, and those headlines are impacting bottom lines. In response to these, the US federal government is modernizing its own cybersecurity infrastructure, and more state governments are implementing laws to protect citizens.

The massive proliferation of log data forces teams to manage the costs to process, route, and store it. Teams need access to this data to gain critical insights into their services, but for many organizations this presents a challenge for their budget. Logging can get expensive, fast, which often results in teams making difficult tradeoffs between aggregating enough logging information to be useful and controlling the cost of storing all those logs.

The biggest business story of last year was how suddenly and completely the COVID-19 pandemic changed the ways we work and live. Organizations had to look at how they operate, adjust to a hybrid workforce, and further embrace digital transformation. ServiceNow has been at the forefront of the employee experience awakening. As new challenges emerge, our platform is perfectly suited to respond quickly to market-shifting events so that your workforce can stay productive.