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Dear ITSM - We need to talk...

Dear IT Service Management, After ten years of working in different areas of tech, I've seen a lot of things, from cybersecurity to DevOps to ITSM. I've discovered that no matter what industry you're in, they all have one thing in common: they're overcomplicated to bits (ha, pun intended. Get it? Bits... tech...). ITSM is no exception. When talking to customers and industry experts, the pain points experienced are essentially the same.

The Definitive Guide to ITSM Frameworks [+Free Downloadable Cheat Sheet]

If your organization is looking for guidance on IT Service Management (ITSM), there are many possible sources of help. Though some approaches are more popular than others, several ITSM frameworks can be useful to organizations. These procedures can be used alone or blended, so your organization can take what it needs from one or all of these ITSM best practice guidance bodies.

Protecting Public Health: Strategies for Handling Legionella Outbreaks

Legionella bacteria pose an immediate and serious threat to public health when present in water systems, potentially leading to Legionnaires' disease - an extreme form of pneumonia caused by being exposed to Legionella bacteria. Therefore, effective outbreak management must take place. One key preventive measure used by officials to safeguard their citizens includes legionella water sampling which allows early detection of potential outbreaks within water networks.

Financial Optimization: Elevating Your Business Performance

In today's fiercely competitive business landscape, achieving success necessitates more than merely offering a stellar product or service. It entails strategic decision-making, efficient resource management, and a sharp focus on maximizing profitability. One pivotal aspect of this multifaceted process is financial optimization - a comprehensive approach to managing finances that can wield a significant impact on a company's performance and long-term sustainability.