Operations | Monitoring | ITSM | DevOps | Cloud

Besides keeping IT and business systems humming, IT operations teams are tasked with driving digital transformation initiatives and supporting innovation within their organizations.

Service ownership is a DevOps best practice where team members take responsibility for supporting the software they deliver at every stage of the development lifecycle. This level of ownership brings development teams much closer to their customers, the business, and the value being delivered. Service owners are the subject matter experts (SMEs) for their services – and in a service ownership model, they are also responsible for responding to any production issues.

A time series is a sequence of data points (observations) arranged chronologically and spaced equally in time. Some notable examples of time series data are stock prices, a record of annual rainfall, or the number of customers using a bike sharing app daily. Time series data exhibits certain patterns, such as the highs and lows of hotel prices depending on season.

It’s common for most CISOs to lead off a security conversation by comparing what other companies in the industry are spending on cybersecurity and simply matching that. After all, regardless of the results, the CISO can always tell the board of directors they’re following industry guidelines around security budgets. The problem is security outcomes are bad regardless of budgets. It’s not what you spend. It’s the results you get that matter.

When you are the only dev building a software project, you can create and modify your code according to personal preference. When you contribute code to a team-run project, you need to follow a standardized set of guidelines and coordinate precisely with other team members. Standard guidelines and coordinated work effort are vital to the success of every team-based software development project.

It’s no secret that AWS has an extensive catalog of services which enable organizations to rapidly scale infrastructure. In this fast paced and self scaling cloud native world, observability across all these services has never been more critical. As a long time AWS Technology Partner, it’s always great to speak to our friends at AWS, and most recently, Lumigo CEO Erez Berkner joined AWS on Air to talk about end-to-end observability of the modern cloud application.

How do I prevent DNS related Issues from affecting my status page? This is a very common question we receive from customers at Statuspal. That is what we decided to write an article with suggestions that answer this question.

Implementing change in an organization always has its challenges, and for it to be successful it requires support from executive management. For one of our large Managed Service Provider (MSP) clients, their new CIO was focused on making their customer’s cloud consumption more efficient, with the outcome being cost savings.

Audit Logs automatically record all user activities across all of your applications and team members. Audit Logs provide all the information you need to assess changes made to your account, such as IP address, date and time (displayed in your timezone), geo-location (accurate to the city), and the team members involved.

It was really great to see so many old friends again at Cisco Live this year in Las Vegas. It’s been a few years since I’ve been to a conference other than a few small work events, so it was exciting to wander the World of Solutions, talk to people at the many booths, and bump into people I knew online but never met in person.