Operations | Monitoring | ITSM | DevOps | Cloud

Software vendor management is difficult. You've probably experienced it. The service desk is flooded with tickets about a specific application. Employees are frustrated. Your EUC team investigates but can’t find the root cause. So, you reach out to the vendor. Then the inevitable happens: the vendor responds with “Everything is green from our perspective”. Yet, the issues persist. Tickets continue to come in. Frustrations continue to mount.

Get to know the differences between cloud-native and cloud-based applications, their benefits, and why a cloud-native tool like Cloudsmith is a game-changer for efficient and secure software artifact management. The term 'cloud' has become a buzzword in the tech industry, often used interchangeably to describe anything from online storage to complex computing services. But what does it really mean? And more importantly, what does it mean for your business?

We are pleased to announce the latest upgrade to Rollbar’s usage visibility tools - a comprehensive notification system. Following our commitment to continuous improvement, this new feature will provide immediate alerts about usage milestones via email and Slack. The newly added 'Notifications' button can be found at the top right corner of the Rollbar usage page.

We recently ran our first hackathon in quite some time. Over two days, our team collaborated in groups on various topics. By the end of it, we had 12 demos to share with the rest of the team. These ranged from improvements in debugging HTTP request responses to the delightful “automatic swag sharer.” Within our groups, a number of us tried integrating with OpenAI’s GPT to see what smarts we could bring to our product.

Threat actors use a number of different techniques to gain access to company networks so that they can deliver ransomware payloads. In this blog, we look at four of the most common techniques currently being used to attack networks. The intent is to help MSPs and IT admins understand where the threats are coming from, and then where to focus their attention in order to protect their (or their customers’) networks.

In this post, we will compare two of Amazon Web Services’ (AWS) most popular computing services: AWS Lambda and Amazon EC2. Both services offer unique advantages and can be used for different purposes.

It’s here — that time to patch your endpoints. Maybe it’s something you enjoy, but my guess is probably not. Patching can be a brutal task, and with many organizations still doing it manually, they’re spending more time and resources on patching than anyone really wants to think about. Now, given the fact that you are going to spend all that time and resources on patching, you want to make sure it goes smoothly.