Operations | Monitoring | ITSM | DevOps | Cloud

OpenTelemetry, OTel, is an incredible open-source observability framework that helps you collect, process, and export trace data. It's super valuable for engineers who want to understand their systems better. At the heart of this framework lies the OpenTelemetry Collector, a pivotal component that turns raw traces into useful metrics. Let’s explore the importance of the OpenTelemetry Collector and show you how it makes it easier for engineers to make sense of data.

We consistently roll out helpful updates and fun features in Grafana Cloud, our fully managed observability platform powered by the open source Grafana LGTM Stack (Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics). And this month, on the heels of ObservabilityCON 2024 — our flagship observability event — we have no shortage of updates to share.

In this guide, we’ll walk you through the Prometheus rate function. You’ll discover how to analyze changes over time and use that information to enhance your monitoring strategy.

As our software complexity increases, so does our telemetry—and as our telemetry increases, it needs more and more tweaking en route to its final destination. You’ve likely needed to change an attribute, parse a log body, or touch up a metric before it landed in your backend of choice. At Honeycomb, we think the OpenTelemetry Collector is the perfect tool to handle data transformation in flight. The Collector can receive data, process it, and then export it wherever it needs to go.

Hydration failed because the initial ui does not match what was rendered on the server. Don’t you just love hate it when that happens?

Generative AI has now become an essential tool in reshaping retail as we know it. Major players, including Amazon, Walmart, Carrefour, and more, have integrated GenAI into their operations, unlocking unprecedented efficiency and personalization in their strategies. As AI continues to evolve, it’s no longer just about retail media and advertising—it’s revolutionizing every aspect of the retail landscape, from product development to customer service.

ISO 27001 is an international standard focused on information security. It provides a comprehensive framework for managing sensitive information and ensuring its security. ISO27001 outlines rigorous controls to protect the confidentiality, integrity, and availability of data. This ensures that organizations like NinjaOne maintain the highest levels of security in everything from data protection to threat management.

iOS devices such as iPhones and iPads are increasingly prevalent in enterprise environments. As their usage grows, so does the need for effective mobile device management. Managing iOS devices is crucial for ensuring security, protecting sensitive data, and maintaining IT compliance with regulatory requirements. With the right management practices, organizations can ensure that iOS devices contribute to productivity while minimizing security vulnerabilities.

Your customer renewal pricing strategy can make or break your business. You can create the best product in the world, market it masterfully, and provide exceptional customer service, but if your prices aren’t where they need to be, either your customers will churn or you’ll wind up spending way too much money to support a proportionally small revenue stream. Either way, your company will struggle to make ends meet.

When it comes to licensing for ITSM solutions, understanding the different types of licenses available and choosing the right one can significantly impact your business’s efficiency and budget. While many subscription vendors only offer named licenses, some vendors also offer a more flexible concurrent license. Each has its advantages and situations in which it might be the better choice. Many SaaS solutions only use a named-user licensing model, which can be costly for certain organizations.