Operations | Monitoring | ITSM | DevOps | Cloud

So you finally launched your service worldwide, great! The next thing you’ll see is thousands and thousands of people flooding into your amazing website from all corners of the world expecting to have the same experience regardless of their location. Here is where things get tricky. Having an infrastructure that will support the expansion of your service across the globe without sacrificing user experience is going to be real though as distance will introduce latency.

The world of work has changed dramatically over the last year and, at Redgate, we’ve been reflecting on what this might mean for our business, and the ways that we work together in the future. From 2022 onwards, we’re aiming to offer Redgate staff a flexible-hybrid working model across our global organization.

Incident management is the process of identifying and resolving problems that occur in IT services. Incident Management is also used as a metric to measure the health of the IT Service Desk. Let’s discuss what incident management is, why it matters to your business, and how you can apply it to your organization.

Although the fundamental concepts of site reliability engineering are the same in any environment, SREs must adapt practices to different technologies, like microservices.

The “shared responsibility” model of the cloud puts most of the control with Microsoft, despite the MSP being responsible. As shown below, Microsoft puts very little responsibility into the hands of the customer (or, in your case, the MSP), which is why most MSPs stick to the basic onboarding-related tasks as their Microsoft 365 offering. But the customer’s reliance on Microsoft 365 has changed in the last 14 months… and so have their expectations.

Continuous integration seems like a smart choice, right? Why would anyone think that integrating your code into the product as soon as possible is a bad idea? Let me take you back to August 2000, when a fresh-faced young engineer was starting her first engineering role. She was given a desk, a computer, and a detailed project plan that included a release date three months in the future.

Rust is a powerful language built on the promise of performance and reliability. With no runtime or garbage collector, it easily runs in any environment and can be integrated into any existing language or framework. With the advent of WebAssembly . Rust has become even more valued in the web development space. Rust’s seamless peering with Node.js to build highly performant functionalities has made it a delight for web developers.

Last year, GitHub announced the release of their new CLI tool . The new gh CLI wraps around the standard git cli and offers a suite of additional GitHub.com specific commands. These new commands include the ability to create a new pull request and to create a release directly from your terminal. We here on the CircleCI Community and Partner Engineering team at CircleCI use the gh pr checkout command all the time to safely test pull requests from the community (you!) on our various orbs .

Happy System Administrator Appreciation Day! This special day was created in the 1990s to acknowledge and celebrate the tech gurus who assure that our computers, printers, and servers are working and in good condition. So, after thanking your hard-working system admin team, check out the latest in AIOps, ITOps, and IT infrastructure monitoring.

Shifting left security means you, the developer, catching and fixing vulnerabilities and license violations early in the SDLC. That’s why Xray scans binaries pushed to Artifactory by your builds, and alerts you when there are issues with your dependencies. But catching them earlier, even before checking in code, can be important for developers shifting left.