Operations | Monitoring | ITSM | DevOps | Cloud

In today’s digital world, we have logins for most everything that needs to be done online. With so many passwords to remember, its easy to end up in a situation where passwords are forgotten. Most organizations report Password Reset is one of the top requests that come into their service desk. According to Forrester large US-based organizations allocate ~1 million annually for password reset related support cost. Getting locked out also has a siginificant loss in productivity.

New hires today are expected to hit the ground running from their start date, especially in this landscape where businesses are under pressure to deliver high efficiency and high productivity. Yet, the onboarding process to set up the new employee up with systems, apps, and critical access remains broken and highly cumbersome at most companies. It’s time HR and IT team up to fix this to enable HR to focus on high value onboarding experiences, IT to ensure enterprise security compliance is always met, and for new team members to be ready to start from day 1.

Just as important as employee onboarding, is offboarding an employee i.e. managing employee experience at the end of his or her tenure. The laundry list of to-dos for IT during this time is not insignificant, right from managing the logistics of the exit to ensuring they close on the loop on any resources they might have access to. Most of these post-exit activities can also have security implications if left unchecked.

Welcome to the introductory video series for Resolve Actions PRO, where I will introduce some of the main features and functionality of our enterprise-class IT Automation & Orchestration platform.

In this digital age where IT is relied upon to make key decisions and operate faster than the business, nothing is more important than relying on actionable data to drive insights and decision making. The new Resolve Actions ROI Dashboard uplevels data representation for automation, allowing IT to gain key insights that can help drive business decisions. This dashboard comes automatically configured with most commonly measured KPIs that are critical to your business. All you have to do is enter two data points per automation that you want to track and you are off and running.

In the demo we demonstrate how Resolve's Auto-Remediation process works when running in an Azure environment.

Today's IT organizations are dealing with a level of business system complexity like we've never seen before. The IT-verse is packed with a growing variety of technology challenges making it almost possible to keep up with business demands in a timely fashion. In this video, Resolve CEO Vijay Kurkal explains how Resolve can help your IT team rein in all of this complexity with one platform and thousands of pre-built automations to free up your staff to do more meaningful work.

Digital transformation has gone from utopian buzz phrase to now a near-term set of goals and initiatives for most companies. What's driving this sense of urgency? Resolve CEO, Vijay Kurkal, explains how every functional area is undergoing its own transformation and what that means for the enterprise as a whole.

IT is complicated. The good news is that it no longer has to be. In this video, Resolve CEO Vijay Kurkal explains the advantages that Resolve's automation solutions can bring to IT organizations, from streamlining large amounts of service desk requests and to auto-remediating incidents, with seamless integrations across multi-system siloes.

Is your IT department buried in service desk requests or incident response tickets? Is your IT Operations team scrambling to assess and isolate a network application problem? In this video Resolve CEO Vijay Kurkal explains how automation can help clean up the mundane service desk tasks and communication while freeing up your ITOps resources to do more meaningful work by providing automation solutions for auto-remediation, provisioning, observability and much more.