Operations | Monitoring | ITSM | DevOps | Cloud

Access requests: they’re one of the most common (and frustrating) tickets clogging up IT service desks. In this episode of the Zero Ticket IT Video Series, we show you how Resolve + RITA handle access requests end-to-end without opening a single ticket. Request access via Teams, Slack, or your portal RITA checks internal policies Grants pre-approved access instantly Notifies the user No manual routing. No delays. No ticket.

See how RITA, Resolve’s intelligent AI agent, instantly resolves IT issues before they become tickets. In this live demo, you'll get a front-row seat to how RITA automates routine service desk requests, helps technicians troubleshoot faster, and brings the Zero Ticket IT vision to life. Hosted by Ian Coppock and demoed by Derek Pascarella, this is automation in action.

There are two doors for IT problems: people calling the help desk and machines firing alerts. Both usually end up as tickets. That ends now. Resolve’s agentic automation fixes issues at the source.

In our recent live demo, @Derek Pascarella, Resolve’s Global Director of Sales Engineering, shows how easy it is to automate away access request tickets with RITA, our autonomous IT agent.

Unlock the next generation of IT automation with Resolve’s groundbreaking agentic AI features. In this video, we introduce powerful new capabilities designed to help IT teams accelerate resolutions, streamline workflow creation, and bring control to enterprise AI strategies within the Resolve platform.

Tired of password reset tickets? Meet RITA — Resolve’s AI IT agent. Understands natural language Verifies identity Resets passwords instantly No tickets. No delays. This is Zero Ticket IT in action. Watch Resolve’s Derek Pascarella show how it works.

Automate end-to-end application provisioning with Resolve Actions. In this demo, we walk through how Resolve automates the entire process of provisioning virtual machines (VMs) and deploying applications—starting from a simple request form, all the way to fully configured and monitored servers. You'll see how Resolve.

Struggling with repetitive IT tickets like password resets and account unlocks? You're not alone — these make up nearly 30% of all service desk requests. In this demo, learn how RITA, the AI-powered IT Agent from Resolve, can eliminate these issues entirely — no ticket required.

Learn more about RITA and Resolve.

Running into disk space issues on your Linux servers or virtual machines? In this step-by-step demo, we show how Resolve’s powerful automation platform can help you automatically add and expand disk space on Linux systems, eliminating manual processes, reducing human error, and improving operational efficiency. In this video, you’ll learn how to: Technologies Featured: Whether you're a system admin, IT operations engineer, or automation specialist, this demo highlights how to streamline critical disk management tasks that normally require elevated access and technical knowledge.