Operations | Monitoring | ITSM | DevOps | Cloud

Zoom Video Communications Uses PagerDuty to Keep Video Conferencing Frictionless for Every Customer

Zoom Video Communications is a video conferencing company on a mission to make video communications frictionless for all. Eric Yuan, CEO and founder of Zoom, and Alex Guerrero, Senior Manager of SaaS Operations, dive into why their teams have adopted PagerDuty as their end-to-end incident management platform. Companies trust Zoom for their video conferencing services and, according to Yuan, “Our business counts on PagerDuty.”

Learning MCP with PagerDuty

Join PagerDuty's Software Engineers José Côrte-Real and Manuel Reis, and host Daniel Afonso, Senior Developer Advocate, for a dive into Model Context Protocol (MCP) - we'll explore what it is, how it works, and showcase practical use cases in action. Plus, get an exclusive sneak peak at PagerDuty's upcoming open-source MCP server and learn how it can enhance your workflows.

RAISE AI Summit with PagerDuty's Jennifer Tejada and Spotify's Tyson Singer | July 2025

Hear PagerDuty CEO & Chairperson Jennifer Tejada and Spotify’s Tyson Singer, VP of Technology and Platforms on the topic of “Never Miss a Beat: Building Reliable Experiences with AI” at the RAISE AI Summit in Paris on July 9, 2025.

Demo Roundups! Meet the PagerDuty AI Agents

Welcome to the future of operations, where people and agents manage critical work together, driving productivity and efficiency. Learn how PagerDuty’s AI agents can supercharge teams, by autonomously handling repetitive tasks and resolving well-known issues, while surfacing data and insights that augment human expertise for faster resolution and higher operational resilience.

Demo Roundups! Meet the PagerDuty AI Agents

Welcome to the future of operations, where people and agents manage critical work together, driving productivity and efficiency. Learn how PagerDuty’s AI agents can supercharge teams, by autonomously handling repetitive tasks and resolving well-known issues, while surfacing data and insights that augment human expertise for faster resolution and higher operational resilience.

Demo Roundups! What's New in Services

Deep dive into PagerDuty's latest service management capabilities. Discover how to easily move incidents across services with minimal clicks for streamlined triage, faster resolution, and accurate metrics for enhanced operational insights. Plus, get a sneak peek at our upcoming service custom fields. Watch these powerful features in action and learn how they can transform your incident management workflow.