Operations | Monitoring | ITSM | DevOps | Cloud

When critical systems go down, your business needs action, not another ticket. PagerDuty's Operations Cloud doesn't just track incidents; it resolves them. With AI-powered automation, intelligent routing, and real-time response, we turn alerts into outcomes while your competitors are still filling out forms. Deploy in days, not months. No complex implementation. No bloated services. Just faster resolution and lower total cost of ownership.

Hear how AWS and PagerDuty are transforming incident management with agentic & generative AI. Learn how agents within AWS Quick Suite and PagerDuty work together to detect, diagnose, and resolve incidents with less toil and swivel chair. This session explores how AI collaboration is reshaping resilience across cloud environments.

There's so much new stuff! Senior Developer Advocate, Mandi Walls, walks through 10 new features we think you'll love.

In this session, Jacky Leybman from PagerDuty and David Lotan Bolotnikoff from Logz.io showcase how PagerDuty and Logz.io combine generative AI with rich historical context to automate root cause analysis and accelerate incident response. By correlating real-time telemetry with prior incidents and runbooks, teams reduce manual toil and MTTR while maintaining human-in-the-loop oversight and transparent reasoning.

Jacky Leybman from PagerDuty and Kaninie Knight from Slack share how their integration streamlines incident response and real-time collaboration. This session highlights practical workflows and measurable gains – such as faster triage and lower MTTR – achieved by connecting on-call operations directly in Slack.

Major incidents can be short or long. Sarah Ryan, our PagerDuty On PagerDuty Program Manager, shares how we manage them in this PagerDuty song.

We're ready to close out 2025 with the last release notes for PagerDuty Runbook Automation and Rundeck Open Source this year!

The holidays are retailers' make-or-break moment - when every minute of downtime directly impacts revenue and customer experience. Join us for a retail-focused deep dive into building holiday-ready on-call operations that protect your peak season revenue. We'll demonstrate how PagerDuty's new scheduling experience and AI assistance ensure seamless coverage during your busiest - and most critical - time of year.

Join this livestream for a behind the scenes with the engineers who made it happen: 150 plus customer-requests were turned into enhancements to our core incident management and more across PagerDuty.