Operations | Monitoring | ITSM | DevOps | Cloud

Learn to craft dynamic templates with ServiceDesk Plus to handle various ITSM processes by collecting contextual information. Also, explore how you can build flexible forms using simple no-code mechanisms like field and form rules. Further, configure life cycles, workflows, SLAs, and loop in the relevant stakeholders to manage the complete life cycle of your tickets effortlessly.

In this episode, we'll explore how IT service desk teams can save time and effort by creating customizable templates to handle various ITSM practices including incidents, service requests, problems, changes, projects, releases, and solutions. We'll also talk about simple, no-code techniques like field and form rules to make the templates dynamic and to streamline information collection from different stakeholders. Further, we'll explore how automations, workflows , SLAs and more can be connected to the templates to manage the complete life cycle of tickets effortlessly.

Lucid wanted to stop managing infrastructure and start focusing on their customers. But with an estimated migration timeline of 6-9 months, they knew they needed to get there sooner. See how they completed their migration in 30 days.

Understanding how to create a PersistentVolume and PersistentVolumeClaim and use them inside a pod.

We understand that getting data into Splunk Cloud can be cumbersome and repetitive. This is why we are excited to introduce Data Manager - Now in preview! Data Manager is a new modernized, simplified, and automated experience for onboarding cloud-native data sources such as AWS.

A walkthrough of using the SIGNL4 connector to connect to Logic Monitor for 2 way connectivity.

We're kicking off September with a new feature called Work Notes that lets you collaborate with other users on a single asset. Plus, we've made further enhancements to the License page, Firmware Management, the Linux version Data Collector, and AssetTracker RFID.

Watch Chris Cooney, Developer Advocate for Coralogix, create a Kubernetes cluster, deploy Prometheus and Fluent bit and integrate all of it with Coralogix, in under 10 minutes. #kubernetes #coralogix #prometheus #fluent #observability #logs #metrics #grafana

Is your IT department buried in service desk requests or incident response tickets? Is your IT Operations team scrambling to assess and isolate a network application problem? In this video Resolve CEO Vijay Kurkal explains how automation can help clean up the mundane service desk tasks and communication while freeing up your ITOps resources to do more meaningful work by providing automation solutions for auto-remediation, provisioning, observability and much more.

In this session, Saiyam Pathak, Director of Technical Evangelism at Civo will discuss various Kubernetes dashboards that can be used to view the cluster and its related metrics and discuss the benefits of each. Saiyam will also look into the Kubernetes dashboard, Skooner, Headlamp, Lens, and Octant.