This Month in Datadog: July 2021 (Episode 3)
Datadog is constantly elevating the approach to cloud monitoring and security. This Month in Datadog updates you on our newest product features, announcements, resources, and events.
Operations | Monitoring | ITSM | DevOps | Cloud
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Freshservice Service Management Benchmark Report 2021
The Freshservice Service Management Benchmark Report 2021 (FBR 2021) is a benchmark index for key performance indicators (KPIs) for IT Service Management. With anonymously aggregated data from over 47 million unique service desk tickets, the FBR 2021 draws insights across industry averages for agent productivity, service desk efficiency, and scalability of service management solutions.
Managing macOS resources with Puppet and Jamf
Ever wondered how to manage your macOS resources with Puppet? Look no further! Using Jamf and Puppet means you have full control over your macOS fleet, available in the next version of Puppet Enterprise.
5 Ways to Get Valuable Insight From Your AWS Bill
Did you know that Virtana Optimize’s Bill Analysis tool shows you not just the services currently monitored by Virtana but all services to deliver an overall view of your AWS cost? And if you’ve set up and configured consolidated billing to link multiple AWS accounts, you can include data from all those accounts in that view. You can even add multiple billing orgs to the same Virtana Optimize account.
The 7 Steps to Creating and Refining a Cloud Migration Strategy
For a successful cloud migration, creating (and later refining), a cloud migration strategy tailored to your organization’s goals, available resources, workloads, and priorities is an absolute necessity.
What is DevOps? Civo DevOps Bootcamp 2021
Join us in the Civo DevOps bootcamp, where you'll learn about DevOps fundamentals, how to get started, and some best practices. In this session, we'll go though what is DevOps and why does it matter, how to do it well, what to expect from the bootcamp, and answer your questions live!
Launching Analytics Plus 5.0
We're happy to announce the launch of Analytics Plus 5.0. Explore our new features, that include enhanced AI functionalities, scenario analysis, blended analytics, support for new databases and much more.
How to Forward SNMP Traps to Loggly With Kiwi Syslog Server
With SolarWinds Kiwi Syslog Server, you can now easily forward our SNMP traps to Loggly for advanced analysis. Watch this video to learn how to set up a simple rule using a new Kiwi Syslog Server's action Log to Loggly.
How to Monitor Microsoft OneDrive for Business
Exoprise supports Microsoft 365 OneDrive monitoring similar to SharePoint with OAuth credentials as well as full experience monitoring via a headless browser. The sensor emulates a real user signing into OneDrive to collect end-to-end performance metrics such as health score, server latency, login times, etc. across the infrastructure and measure optimal availability.
Customer Satisfaction Score in Jira Service Management
Customer Satisfaction Scores are a simple but valuable out-of-the-box capability of Jira Service Management. They provide trackable metrics into how the team is servicing customers, responding to their expectations, and enable changes in customer sentiment to be analyzed over time.