Operations | Monitoring | ITSM | DevOps | Cloud

Scaling Observability for Dexory's Global Fleet of Autonomous Robots with Grafana Cloud:

Join Dexory's VP of Software, Matt MacLeod, as he explains how Dexory, a Grafana Labs customer, uses Grafana Cloud to monitor and manage a global fleet of autonomous robots for warehouse inventory. Hear about Dexory's journey from prototype to scalable observability solution, the challenges of high-frequency data collection in harsh environments, and how advanced monitoring enables proactive issue resolution. Discover Dexory’s insights on improving customer satisfaction and lowering operational costs through effective observability practices.

Meet Zia: ServiceDesk Plus' AI-powered virtual assistant! [On-premises]

Meet Zia, our own AI-powered virtual assistant designed to improve your service desk efficiency by automating routine tasks in the on-premises version of ServiceDesk Plus. From predicting ticket categories, templates, or approval actions, to automating request closures, Zia (once trained on your past ticket data) can do it all—freeing up valuable time for you and your IT service desk team. Set up the Zia Bot to be the go-to conversational assistant for end users and customize its actions to help users create tickets, request for services, or access self-service articles, reducing the L1 footprint.

Patch Management Best Practices to Improve Compliance and Security

Effective patch management is critical for maintaining a strong security posture. It’s also a difficult task to achieve at scale across various device types. Without automation it’s almost impossible to realize success. Automating patch management across both the operating system and third-party applications can help harden device security and prevent almost 60% of security breaches. Watch our webinar to discover how NinjaOne Patch Management can help you.

Planet of the APIs: A Master Class on Monitoring Transactions in the Wild

APIs are the crucial, hidden heroes for today's connected world, but poor performance or failure can negatively impact user experience. Proper API monitoring and testing are essential. Watch this technical session exploring how proactive API transaction monitoring can fulfill a variety of use cases, e.g. performance, regression, and functional monitoring. Learn best practices for monitoring APIs in real-world scenarios.