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The latest News and Information on Log Management, Log Analytics and related technologies.

Generation AI (Episode 3): How Generative AI is Shaping the Future of Customer Support

The next golden age of artificial intelligence has arrived, but the path forward is far from certain. Technology leaders are presented with a tremendous opportunity to revolutionize their business — that is, if they can find a way to tap into the full potential of their organization's data. In Episode 3 of Elastic's new limited series, Generation AI, Elastic's VP of Global Customer Support, Julie Rudd, shares how she believes generative AI will shape the future of customer support.

Generation AI (Episode 2): How Generative AI is Shaping the Future of Security Operations

The next golden age of artificial intelligence has arrived, but the path forward is far from certain. Technology leaders are presented with a tremendous opportunity to revolutionize their business — that is, if they can find a way to tap into the full potential of their organization's data. In Episode 2 of Elastic's new limited series, Generation AI, Elastic's CISO, Mandy Andress, shares how she believes generative AI will shape the future of the security operations in the modern enterprise.

Generation AI (Episode 1): How Generative AI is Shaping the Future of Enterprises

The next golden age of artificial intelligence has arrived, but the path forward is far from certain. Technology leaders are presented with a tremendous opportunity to revolutionize their business — that is, if they can find a way to tap into the full potential of their organization's data. In Episode 1 of Elastic's new limited series, Generation AI, Elastic's CIO, Matt Minetola, shares how he believes generative AI will shape the future of the modern enterprise.

Real User Monitoring for B2B vs. B2C Businesses

Imagine you’re a product manager at a B2B SaaS company. Monday morning, a frustrated client floods your inbox—their workflows were disrupted by a slowdown you could’ve caught sooner with better user insights. Now, imagine running an e-commerce store on Cyber Monday. Traffic surges, but abandoned carts spike. Your RUM dashboard reveals slow mobile checkouts. A quick fix saves thousands in sales.

The Role of Log Monitoring in Securing Hybrid Cloud Infrastructures

Hybrid cloud services have become a cornerstone for many businesses. These technologies, which combine the strengths of private and public clouds, assist enterprises in achieving their dreams of scalability, flexibility, and cost-efficiency. However, this added optimization comes at a cost, particularly with increased operational complexity and security concerns. To minimize cyber threats and secure their data, businesses must invest in more security solutions, such as log monitoring.

Telemetry Pipeline 101

Are you looking to enhance your observability and gain deeper insights into your systems? Curious about how a Telemetry Pipeline can revolutionize your monitoring and troubleshooting capabilities while keeping the cost low? Join Mezmo’s Bill Balnave (Vice President of Technical Services) for an insightful webinar unraveling Telemetry Pipeline’s key concepts, highlighting its significance in modern software development and operations. Discover how a Telemetry Pipeline enables you to collect, profile, transform, and analyze crucial telemetry data from your applications and infrastructure.

Kubernetes Monitoring and Alerting Made Easy with Splunk Observability Cloud and OpenTelemetry

In this video, I'll show you how to quickly setup monitoring and alerting for your Kubernetes clusters using Splunk Observability Cloud. We’ll start by deploying the Splunk OpenTelemetry Collector using Helm, and then use the Kubernetes Navigator inside Splunk Observability Cloud to view the health of our cluster and the applications it’s hosting. I’ll demonstrate AutoDetect detectors and alerts by intentionally triggering an issue in the cluster and walk through the alerting process. We’ll review the alerts in Splunk Observability Cloud and then resolve the issue in the cluster.

Petabyte Scale, Gigabyte Costs: Mezmo's Evolution from ElasticSearch to Quickwit

At Mezmo, we handle an enormous volume of telemetry data for our customers and ourselves, requiring a robust and efficient search and analytics backend. For years, ElasticSearch served us well, but as our infrastructure grew to a multi-cluster, multi-petabyte scale, we started to see the cracks—rising costs, performance bottlenecks, and scalability concerns. We needed a change, one that would make our system more cost-effective while maintaining speed and reliability.

Full Guide to Linux Disk IO Monitoring, Alerting and Tuning

Disk IO (Input/Output) is a core aspect of system performance. Whether you’re managing a database, a web application, or a cloud server, how efficiently your system reads and writes data affects everything from response times to stability. Unlike high CPU usage or memory bottlenecks that often manifest immediately, disk IO issues tend to creep up silently—until they slow down critical processes.