Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

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Ensuring software quality with integration testing

Before the Raygun API limited release last year, we'd been consistently receiving requests for a public API for a long time, to provide a way for our customers to access their Raygun data programmatically. We're now proud to say we're providing a public API with a range of endpoints, but it took us a lot of planning and development to get here! In this post, I'd like to take you back to the beginning of development on our big API project. Specifically, I want to walk through the pivotal decisions we made around testing when we started development on the project, and how (and why) these have paid off.

Five worthy reads: Understanding low-code/no-code AI: App development simplified

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we will delve into low-code/no-code AI, its potential, and how it can facilitate application development. In a world that is advancing technologically, AI could be one of the greatest things the internet industry has ever witnessed. We have heard so much about AI over the past decade as it has increasingly been deployed in various sectors.

5 key SLA metrics for improved SLA monitoring using Applications Manager

Ensuring top-notch service delivery to end users is vital for every organization to produce world-class products and establish a successful business empire. No matter how big or small the organization is, setting up quality service expectations and bringing them into reality within the minimal delivery time limit is the key to thrive in today’s hyper-competitive market. But how do you guarantee that the services you provide are meeting the quality expectations of your customers?

The 4 Best Status Page Software for 2024

As someone tasked with handling the pitfalls and consequences of unwanted downtime, it can be difficult to keep up to date with the latest software developments working to address these undesirable yet inevitable situations. And yet, whilst recognizing this fact is a necessary condition of overcoming such challenges, it is not in itself sufficient to meet the task.

Visually replay user-facing issues with Zendesk and Datadog Session Replay

Zendesk provides support teams with an integrated solution for processing all types of customer inquiries and feedback. But as organizations scale, support tickets can multiply, making it difficult to parse customer feedback and investigate issues promptly and thoroughly. Customers often report problems without providing the detailed context needed for effective troubleshooting.

How Much Does Cloud Monitoring Software Cost?

The goal of any great cloud monitoring tool is to give you a bird’s eye view of your system and its digital assets so that you can potentially improve user experiences. Unfortunately, many organizations struggle to realize the extent of functionality of their tools, leading to a bloated budget with many unused applications.

How Much Does Network Monitoring Cost? Software Pricing

In this increasingly digital world, advanced network monitoring software that can address possible networking issues, provide real-time polling performance assessments, and offer remote management functions has become even more necessary. Given these varied capabilities, you may wonder, “How much does network monitoring cost?” and what are the factors contributing to it?