Operations | Monitoring | ITSM | DevOps | Cloud

For many IT organizations, triaging or troubleshooting starts with assessing symptoms. As practitioners investigate the causal factors by answering each of the “5 whys,” logs are often where the actual root cause answers lie. This is even more true for issues related to configuration changes, change management, and security. However, diving into log data can be overwhelming as a first step due to the high volume and velocity of logs and missing context.

With just 30 employees, Sentry Software might be considered a small company, but they’re prioritizing sustainability in a big way. As the makers of Hardware Sentry, an IT monitoring software, a large part of their business relies on maintaining optimal temperature conditions at their data centers — an operation that contributes to the company’s overall carbon footprint.

Like many companies, earlier this year we saw an opportunity with LLMs and quickly (but thoughtfully) started building a capability. About a month later, we released Query Assistant to all customers as an experimental feature. We then iterated on it, using data from production to inform a multitude of additional enhancements, and ultimately took Query Assistant out of experimentation and turned it into a core product offering.

OpenSearch is a powerful, open-source analytics and search engine that can be utilized to construct custom search solutions for a broad variety of applications, from websites to enterprise-level systems. It enables flexible search and indexing abilities, making it suitable for a range of uses, a great example of this is scalability. OpenSearch is designed for horizontal scalability, enabling organizations to input additional nodes to their cluster as data volumes and query loads increase.

In Part 1 of this series, we talked about some challenges with building sufficient coverage for detecting security threats. We also discussed how telemetry sources like logs are invaluable for detecting potential threats to your environment because they provide crucial details about who is accessing service resources, why they are accessing them, and whether any changes have been made.

The most popular check that Oh Dear offers is, without a doubt, our uptime check. It's enabled for almost every site we monitor. By default, this check will notify you when your site returns a non-2xx response, but you can greatly customize that behavior. You can check if the response has certain headers, if the response contains a particular string, and more! Some of our users requested a new behavior: checking the absence of a string on the response.

VMware Horizon monitoring is a crucial aspect of managing virtual desktop infrastructure (VDI) environments. As an IT admin and expert in this field, it is essential to have a comprehensive understanding of the tools and techniques available for monitoring and analyzing the performance and health of your VMware Horizon deployment. One of the primary goals of VMware Horizon monitoring is to ensure that your VDI environment is running smoothly, delivering a seamless user experience.