Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Software as a Service (SaaS) vs. Software as a Product (SaaP)

As you might have already guessed, the SaaS definition is "Software as a Service". This type of software is being delivered online via a browser and is hosted by the software vendor or another third party. A regular monthly fee is being charged for the use. On rare ocasions there are one time payment deals. The vendor of the web-based solution delivers a service that covers all security, availability and performance standards.

Amazon Prime Day Downtime Blues

For about 3 hours at the very beginning of Amazon Prime Day, Amazon’s website experienced outages on both the East and West coasts of the US. Even the world’s largest retailer isn’t prone to technical mishaps. In fact, Amazon’s server infrastructure is reasonably stable. This particular outage is a fascinating study in how Amazon’s website downtime affects a business in real time.