Operations | Monitoring | ITSM | DevOps | Cloud

The office network has been in a near-constant state of evolution since dumb terminals and token rings. MPLS unlocked the ability to connect LANs. VPNs allowed end-users to work remotely while still being behind the firewall. Wi-Fi made intra-office travel easy and lessened reliance on extensive cabling. The WAN is slowly giving way to SD-WAN. New software and cloud-based networking componentry are allowing vendors to reimagine firewalls and routing.

When IT teams and departments aren’t on the same page, they unintentionally create blockers and other issues that negatively affect the entire organization. To prevent these troublesome issues from occurring, CIO recommends looking into a few ways to make IT operations more efficient, such as automating processes or adopting a new IT approach.

Most modern organizations would benefit from the use of an endpoint management solution. Any business that uses computers, printers, tablets, or other such IT devices -- the titular endpoints -- need an efficient and reliable way to maintain, monitor, and secure those devices.

Up until recently, you may have felt that it was easy to ignore Macs on your customers’ networks. Particularly if there were just one or two in the marketing department or maybe a handful in a graphics team somewhere. Maybe the person in charge of those devices had even been on Macs since the 90s and had got used to supporting themselves.