Operations | Monitoring | ITSM | DevOps | Cloud

This month, I have been delivering a three-part Boot camp series focused on the MSP Sales process. MSPs that I have been speaking with lately, have been telling me that they are starting to gain success with their marketing, and are increasing the volume of leads they are generating. However, they are also telling me they’re struggling with how to move those leads through the sales process and converting them into new, signed, Managed Services contracts at the end.

There’s no doubt that patching is tedious work. However, CNP technologies’ article on the importance of patching points out that “74% of companies say they simply can’t patch fast enough because the average time to patch is 102 days.” Understanding the patch management lifecycle is the first step that organizations take towards optimizing patching processes and creating a more secure IT environment.

Patching is an essential function within any MSP or IT department, so maintaining a successful patch management process is a top priority for organizations. A patch management audit allows organizations to analyze and adjust their patching processes to make them more effective. Use this patch management audit checklist to evaluate and improve your current patch management process.

It’s the holiday season again, which means family gatherings, good food, and plenty of toasts. It also means a lot of online activity—buying gifts, getting promotional offers, booking deliveries—all of which mean a continuous flow of emails sent to your personal and business accounts. With so much going on, even experienced users can accidentally fall prey to one of the many “hooks” that cybercriminals are putting out there.

It’s a great time to be an MSP and almost 100% of MSPs think so. The managed services market in the U.S. was valued at $44.75 billion in 2020 and is expected to reach $72.88 billion by 2026. This growth was accelerated by COVID-19, when demand for cloud services and MSP solutions increased. The biggest challenge for MSPs is to channel this short-term boost and leverage it to achieve long-term growth and success.

I’m sure for most of you reading this, you are well aware of just how powerful PowerShell can be. Speaking with partners and prospects over the years who were either using or evaluating our software, I’d often get asked: “Can your products do X?”.