Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

OTel Updates: Unroll Processor Now in Collector Contrib

Some log sources bundle multiple events into a single record before shipping them. This is common with VPC flow logs, CloudWatch exports, and certain Windows endpoint collectors. While this batching approach is efficient for transport, it creates challenges when you need to filter, search, or correlate individual events. When a log record contains an array of 47 events, your analytics tool sees one entry instead of 47 distinct records.

Cost Optimization Is Now Part of the SRE Playbook

In the era of cloud-native architectures, Site Reliability Engineering (SRE) has matured from a discipline focused purely on uptime to a sophisticated practice of efficient reliability. The key driver for this evolution is an undeniable truth: cloud spend has become intrinsically linked to system stability.

Datadog Bits AI SRE: Your new teammate for on-call shifts

Bits AI SRE is an always-on SRE agent built to handle complex troubleshooting and late-night alerts. Developed against thousands of real-world incidents and powered by Datadog’s platform, Bits AI SRE analyzes your entire stack, tests hypotheses, and identifies root causes in minutes. Resolve faster, get back to sleep sooner, and give your on-call team the confidence and capacity they need.

9 Monitoring Tools That Deliver AI-Native Anomaly Detection

The observability market has moved beyond manual threshold-setting. Modern platforms use statistical algorithms, machine learning, and causal AI to detect anomalies automatically. Some work immediately after deployment. Others train on your data for better accuracy. Each approach has technical trade-offs worth understanding. This guide compares how nine monitoring solutions handle automated anomaly detection and root cause analysis.

Instrument Jenkins With OpenTelemetry

You can instrument Jenkins with OpenTelemetry using the official plugin and an OpenTelemetry Collector, then send the data to a backend like Last9 to understand where pipeline latency and failures actually originate. Jenkins provides job status and console logs, but it doesn't show how time is distributed across stages, agents, plugins, and external systems. OpenTelemetry fills that gap by emitting traces, metrics, and logs in a standard format that any OTLP-compatible backend can process.

Pastries with SREs: Holding onto extra observability data and desserts

In this episode of Pastries with SREs, we dig into why you should keep all of your observability data, even if you don’t need it quite yet. We explore: With enriched logs and flexible, cost-effective storage, you can stop worrying about what you might need later and start answering questions with confidence, no matter when they arise. Additional resources.

How AI Agents Are Redefining the SRE Role

Even the best site reliability engineers (SREs) spend too much time doing reactive work—triaging incidents, gathering context, escalating to the right teams, and documenting what happened. That work is essential, but it’s not where an SRE’s highest value lies. These engineers are hired to build and maintain resilient systems, not play air-traffic control with every alert that hits their queue.

Lessons from KubeCon: What "Best-of-Breed" AI SRE Really Requires

This year’s KubeCon underscored a real shift: AI SRE has gone mainstream. Of course, it’s not a surprise. Teams from high-growth startups to Fortune 500s are running more complex, cloud-native systems, shipping more AI-generated code, and facing rising expectations. Downtime is absolutely not an option and the work for on-call SREs has become unsustainable. The question isn’t whether AI SRE helps. It’s which one you can trust in production.