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SRE

The latest News and Information on Service Reliability Engineering and related technologies.

A Practical Guide to Incident Communication

Even the best software fails sometimes. How quickly those failures get addressed, and how your teammates and customers feel about you after the fact, comes down to how well you communicate with them. Users, customer success managers, Ops team members, IT, security, engineering leadership, even the executive team. Each has a vested interest in resolving engineering incidents quickly. All need to be updated with the right information at the right time.

How to use Key-Based Deduplication in Squadcast | Deduplication Rules | Squadcast

Key Based Deduplication is an efficient way to avoid duplicate entries when processing incoming Events alongside existing Incidents. It generates a Deduplication Key using a user-defined template specific to events from an Alert Source. This key helps identify and group duplicates. This video explains how does Key Based Deduplication work and how to set it up effectively.

Helm Dry Run: Guide & Best Practices

Kubernetes, the de-facto standard for container orchestration, supports two deployment options: imperative and declarative. Because they are more conducive to automation, declarative deployments are typically considered better than imperative. A declarative paradigm involves: The issue with the declarative approach is that YAML manifest files are static.
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Managing On-Call Rotations: Navigating Incident Management from Chaos to Calm

Navigating On-Call rotations can often feel like taming a storm of alerts and constant disruptions, leaving teams overwhelmed and stressed. Hence there is a need to streamline On-Call rotations and leverage concerned software to restore order and peace. In this guide, you'll explore practical tips, best practices, and smart strategies to transform your Incident Management process. Let's get to a more efficient On-Call experience.