Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

Role of Human Oversight in AI-Driven Incident Management and SRE

In the fast-paced landscape of technology, AI-driven Incident Management and Site Reliability Engineering (SRE) have emerged as critical components in ensuring the seamless functioning of digital systems. AI algorithms are increasingly employed to detect, diagnose, and resolve incidents with unprecedented speed and efficiency, revolutionizing the traditional approaches to reliability.

How Squadcast Helps With Flapping Alerts

Often we receive a series of alerts that get auto-resolved within a short period of time. Such alerts are called flapping or transient alerts. In this blog, we'll explore Auto Pause transient alert (APTA) feature that detects flapping alerts and temporarily pause incident notifications hence reducing alert fatigue.

Simplifying Service Dependency With Squadcast's Service Graph

Microservices are fantastic for agility and innovation, but the trade-off is complex service management and ownership. With hundreds of interconnected services, troubleshooting and Incident Response can become a potential blocker. The traditional siloed approach to service ownership and the increasing deployment makes service management more complex.

Understanding Cardinality with Levitate's Cardinality Explorer

Predicting the future is hard, especially with metrics-based monitoring systems, because metrics cardinality can snowball. This is important because it affects query performance adversely. Having visibility into what’s happening now and workflows to manage cardinality is crucial. Because the answers depend on the quality of questions, a system allows you to ask. The questions one may have is —

Does Every Incident Need a Retrospective? Here's What the Experts Have to Say

Every quarter, we host a roundtable discussion centered around the challenges encountered by incident responders at the world’s leading organizations. These discussions are lightly facilitated and vendor-agnostic, with a carefully curated group of experts. Everyone brings their own unique perspective and experience to the group as we dive deep into the real-world challenges incident responders are facing today.

SLOs with Prometheus done wrong, wrong, wrong, wrong, then right

We have Carson Anderson, Sr. DevOps Engineer at Weave HQ, talking about how they implemented SLOs using Prometheus, what went wrong, and how they fixed it. This talk was given at "Last9 of Reliability" Discord community on 13th December. Talk Description: First thing's first: Yes, it really did take us 5 tries to implement our SLOs with Prometheus. While that may seem embarrassing, we are very happy to be able to share our SLO journey so that we can hopefully help you avoid the same mistakes.

Introducing Squadcast's Intelligent Alert Grouping and Snooze Notifications

Maintaining system reliability amidst a deluge of alerts remains a formidable challenge for complex infrastructure environments. To address this critical need, Squadcast is happy to introduce Intelligent Alert Grouping - designed and developed based on in-depth discussions and feedback from our enterprise customers. This innovative solution is designed to streamline Incident Management, ensuring that Incident Response teams can focus on what truly matters.