Operations | Monitoring | ITSM | DevOps | Cloud

Status updates are a crucial part of your status communication, and at Statuspal we proud ourselves at supporting a wide range of options for how our customer’s notifications get delivered, today one more (a highly requested one) comes to live: SMTP external servers integration.

Status pages have come a long way since their inception. They’re much more than just simple indicators. These days, they’ve become a critical aspect for companies embracing transparency. If you don’t want to be flooded with emails and phone calls from concerned customers during scheduled downtime, you must give public status pages a thought.

As promised in our latest update in June, we have prepared the new public status pages. We’ll deploy them after this beta period so your feedback will be much appreciated! What’s new, how does it look and how can you use it?

StatusGator has been monitoring hundreds of status pages for more than 5 years. During this time, we’ve collected millions of data points about the status of the cloud: What went down, how long it was down, messages about why, and more. As StatusGator grows, we’re working on ways to incorporate this archival data into StatusGator for various uses. One common use: holding vendors accountable to Service Level Agreements. Introducing: SLA Monitor by StatusGator.

A hosted status page gives you the peace of mind that users can always answer one simple question: is it up or down. Hosted status pages work because they offer third-party confirmation your services are up. If your site goes down, the third party is likely not down and you can use them to refer to your status. Status pages are your personal 24 hour news cycle. Regardless of if you’re up or down, customer service fields fewer support tickets, and users praise your transparency.

Check out the latest StatusHub updates and features, including StatusGator integration, news about new control panel development and more for the last two months.

Atlassian, the maker of Opsgenie (We have an integration for Opsgenie too!), also offers Statuspage. Statuspage is a communication tool that allows users to view the current and recent past status of a website, API, or web application. In addition to a hosted status notification page, Statuspage also sends out messages to users to keep them informed about your site’s availability. Now Uptrends can automatically send updates to Statuspage using the new integration.

Anything bad that can happen — will happen. This old adage applies 100% to the technology industry, where crashes and outages are far more common than the sales and marketing teams would want us to think. However, DevOps engineers that deal with infrastructure know how hard it is to ensure everything works as intended all of the time — and to configure monitoring that actually keeps track of a system’s health and helps prevent crashes and downtime.