The idea of uncovering the root cause of a problem has a universal appeal. The systems we are dealing with on a daily basis are complex. When an issue occurs, we naturally opt to resolve the deeper underlying problem rather than settle for treating the symptoms or the downstream effects.

The past twelve months have pushed many communication service providers (CSPs) to the limit. According to financial reports of the last six months, the New Normal brought about by the pandemic has significantly increased network expansion efforts, IoT connections, new broadband customers, and out of bundle voice traffic and mobile data.

The importance of effective data analytics within an organization is widely accepted by business leaders at this point. With use cases for data analysis spanning every department—from IT management, financial planning, marketing analytics, and so on—the right data analytics tools can have a significant impact on a company’s profitability and growth.

One of the best ways to stay current in the fast-evolving field of artificial intelligence and machine learning is by following thought leaders, evangelists, and influencers in the industry. In this article, we’ve selected 10 of the most influential thought leaders (listed alphabetically) that are helping drive the field forward.

The field of data analytics is rapidly evolving alongside advances in technologies such as AI and machine learning. There are many valuable resources online that can help you stay up-to-date with the industry — from news sites, industry analysis, and the latest scientific research. We’re listing the top 10 websites and blogs (listed alphabetically) for anyone interested in keeping up with recent industry developments.

As the customer experience has moved almost entirely online, finding and fixing issues before they impact your conversions, retention, and revenues has become an increasingly complex task. In this article, two real-world examples are presented from the gaming and eCommerce industry that showcase the limitations of static thresholds and the impact that has on customer experience.

Anodot is the only monitoring solution built from the ground up to find and fix key business incidents, as they’re happening. As opposed to most monitoring solutions, which focus on machine and system data to track performance, Anodot also monitors the more volatile and less predictable business metrics that directly impact your company’s bottom line. Now there’s an easy way to measure the business impact of every incident.

In the first and second part of the blog series, we discussed the importance of correlation analysis in root cause analysis in general and in the context of promotional marketing. In a similar vein, in this blog we walk through how to leverage correlation analysis to address challenges in the telecom space.