If you mentioned the word “Green IT” to tech support twenty years ago you probably would have been met with a blank stare. Climate change always felt like a conversation for somebody else—not those in charge of resetting our passwords or installing Office. But while innovations in cloud computing and business applications have helped IT cut infrastructure costs and remain competitive, that progress has come at an environmental cost.
Today’s tech tip is focused on one of Catchpoint’s web tools that deserves attention: the Catchpoint Recorder. What is the Catchpoint Recorder? It’s a Selenium-based Chrome extension that allows you to capture, automate, and replay multi-step transactions. Monitoring multi-step transactions as well as single pages is essential to identifying problems and detecting site-wide outages.
Last week, I received a phone call from the Head of Observability at a large global enterprise firm. He has been in the monitoring space for almost three decades working with various organizations and has experience with most monitoring tools. The first thing he asked was, “I have used several synthetic monitoring solutions right from basic HTTP to comprehensive user journey capable tools. I would like to know how Catchpoint is different from the rest.”
For the digital workplace team at ABN AMRO, it wasn’t just the COVID-19 crisis itself that was unexpected. If you’d have told us in January 2020 that – within a few months – our tooling and capability would be the subject of direct and regular attention by the board at our company, we would have had trouble believing that, too. ABN AMRO has long had quite a special focus on employee experience in general.
The final episode in the MIT Sloan School of Management CIO Symposium series took place on 14th October and ended with a focus on digital transformation, offered by a diverse set of business leaders across a range of industries. The previous two episodes focussed on the shift in workplace and how enterprises are handling the new normal.
