Operations | Monitoring | ITSM | DevOps | Cloud

Rollbacks act as an ‘undo’ for databases, but why are they important, what happens if you can’t roll back, and how do you prevent even needing to in the first place? Steve, Kellyn, Grant & Pat try to answer these questions – and more. Recorded on-site at Redgate HQ in Cambridge, UK.

Revolutionize your infrastructure by leveraging AI tooling in the Puppet ecosystem. In this technical demonstration, we explore how to significantly reduce the time required to create new Puppet modules using Visual Studio Code, GitHub Copilot, and the Puppet Model Context Protocol (MCP) server.

This video explains how antivirus software can interfere with WhatsUp Gold performance and gives recommended exclusions and settings to ensure both products work together reliably.

In this first episode of the FSO Spotlight Roundtable Series, we focus on the Middle East and Africa (MEA)—a region where enterprise IT maturity is shaped as much by government-led digital agendas as by organizational priorities. This discussion features regional IT solution experts from across MEA, who share ground-level perspectives on how enterprises are navigating observability, infrastructure design, vendor choices, and operational maturity amid uneven infrastructure readiness and evolving regulatory practices.

Service Level Agreements are operational controls that guide response priorities, manage commitments, and evaluate delivery quality across IT and business services.

Resolve just dropped a new single: “It’s Over, ITSM AI.” Fast. Loud. Early-2000s pop punk energy. Total breakup anthem. For everyone done with endless tickets and empty AI promises… Autonomous resolution has entered the chat. Watch the video. Press play. Break up with bad ITSM AI.