Operations | Monitoring | ITSM | DevOps | Cloud

From fragile to resilient: Rethinking security operations in the age of AI

Watch From Fragile to Resilient: Rethinking Security Operations in the Age of AI to hear Nicole Reineke from N-able and Fernando Montenegro from The Futurum Group discuss how AI is reshaping the threat landscape, where current security operations models are starting to break down, and what a more resilient approach looks like in practice. This session explores the rise in AI-driven attacks, the growing pressure on security teams from alert overload and visibility gaps, and practical ways organizations can improve response, recovery, and resilience across the full threat lifecycle.

Using Cortex AI Assistant to Clean Flags

Every team ships feature flags. Nobody owns the cleanup. The result is predictable: ownership gaps, environmental drift, complex targeting nobody remembers writing. In this Feature Friday, Cortex VP of Product Kara Gillis walks through how she triaged nearly 100 of our own LaunchDarkly flags using the Cortex AI Assistant in Slack. The Assistant queried our internal Feature Flag Scorecard and returned.

Cultivating Local Brand Loyalty Through Data-Driven Digital Marketing Strategies

The digital marketing landscape has undergone a massive transformation in recent years. While global reach was once the ultimate prize for growing brands, the pendulum has swung firmly back towards local community connection. Post-pandemic shifts in consumer psychology have dictated a new era of commerce. Consumers are no longer just looking for the biggest, most expansive provider on the internet. They want to find businesses that understand their specific everyday needs, operate in their immediate physical vicinity, and share their regional cultural values.

Real-Time Analytics Is Quietly Reshaping Network Operations and Service Assurance for Modern CSPs

For years, telecom operators treated analytics as a reporting layer. Data went into dashboards, engineers reviewed incidents after the fact, and performance reports helped leadership understand what had already gone wrong. That model is starting to break. Modern telecom infrastructure changes too quickly for delayed analysis to be useful. A latency spike inside a cloud-native core can ripple across services in seconds. A software bug in one region can affect thousands of enterprise users before a traditional monitoring workflow even flags the issue.
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How to Reduce MTTR When Third-Party Services Go Down

Most MTTR guides assume the problem is in your infra. For modern apps, it's often not - it's Stripe, AWS, Auth0, or another vendor. Vendor status pages lie by omission. The lag between impact and acknowledgment can stretch to an hour or more. You need two runbooks, proactive vendor monitoring, and graceful degradation baked in before the 3 AM page hits. This post shows you exactly how.

7 Best Practices to Improve Digital Employee Experience in Modern IT Environments

Digital employee experience isn’t just a nice to have anymore. In hybrid, SaaS heavy IT environments Digital Employee Experience (DEX) is where productivity can live or die. Employees don’t care whether the culprit is Wi‑Fi connectivity, CPU/RAM load, poor battery life, or a misbehaving cloud app. They just know work got harder.

Auvik Aurora and the Future of AI in IT Operations

We built something called Auvik Aurora, and before you scroll any further, I can already hear your thoughts. “Wait a second, Anto. Is this going to be another blog post giving me the hard sell on using AI?” Fair enough, I don’t think anyone would blame you, especially when we’re seeing AI adoption across nearly every industry, tool, hobby, workflow, or even . The blank is intentional, AI is everywhere, and chances are that you already know that it matters.