Operations | Monitoring | ITSM | DevOps | Cloud

In the current digital era, enterprises across the world heavily rely on information systems for day-to-day operations and for accessing business-related data. In essential institutions, such as banking and financial, health, and government, protecting information is critical and any security mishap could disrupt daily operations. The intention of attackers is to either deny services until a ransom is paid or breach security to gain access to critical information.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore the relationship between AI and data privacy. From smart devices and voice assistants to mediating traffic and enhancing personalized shopping experiences, artificial intelligence (AI) has found widespread application in many aspects of life.

We talk a lot about LogicMonitor's flexibility and extensibility, one reason is that our architecture makes it easy to write integrations to other tools' APIs, while our API lets other tools talk to our platform. This also means you can make LogicMonitor talk to itself.

Ticketing systems have remained largely unchanged for three decades. Teams supporting either legacy or DevOps applications both suffer high costs.

Today on the blog, we feature a conversation with Michael Krigsman, an industry analyst and host of CxOTalk. He has been named a top CIO and IT influencer by several industry organizations. Michael writes extensively on the evolution of customer experience, and why technology is more critical to the delivery of competitive, compelling digital experiences than ever before. MK: Customer experience is a significant driver of revenue over time.