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Getting Started with Ncentral REST APIs: Tips and Tricks

For some the term API can signal an immediate tune out. I have to admit, despite being in the IT game for 25 years now, I was one of those people. However, that changed to a degree when I took up the Head Nerd role here at N‑able, driven in no small part by the fact that I had to deliver a Head Nerd Boot Camp on Leveraging APIs in N‑central. Unfortunately, these APIs were SOAP based, hadn’t had much development in recent years, and weren’t exactly easy to work with.

The Impact of AI on Data Accuracy

Decomplexify Your Everything Chrystal Taylor and Jeff Stewart The increasing complexity of IT means new skills are always needed to keep up and stay relevant, but acquiring new skills takes time. Having the right set of tools is essential for success. In this session, we'll break down how to decomplexify and what the heck that means. It's time to consolidate what can be consolidated, break down barriers, reduce waste, and manage the madness.

Is Artificial Intelligence for Infrastructure and Operations really just Intelligent Automation?

Artificial Intelligence (AI) tools have the potential to revolutionize IT infrastructure and operations (ITOps) by automating routine tasks, enhancing system reliability, and improving efficiency. However, the term “Artificial Intelligence” can sometimes be misleading in this context. A more accurate description might be “Automated Intelligence” because these tools often automate predefined tasks and processes rather than exhibit true cognitive intelligence.

The Importance of Accurate Data to Get the Most From AI

The IT service community is rightly buzzing about the wealth of possibilities AI offers to automate service management operations and better assist customers — especially in this age of expanding Everywhere Work. But without sound data, the path to leveraging AI for IT service management becomes quite daunting. With so many more people working outside a traditional office setting, more end users than ever are logging in more often to access employee services.

The Third Principle of AI by Design: Transparency and Trust

This is the 3rd article in our Orange Matter series on AI by Design IT professionals must trust their tools. When it comes to artificial intelligence (AI) solutions, trust is built on several factors, such as the adoption of privacy and security practices and safeguards against algorithmic bias. In this article, we explore the third principle of our AI by Design framework and discuss how SolarWinds navigates transparency challenges to cultivate user trust in our AI systems.

What is Business Consulting? Starting A Consulting Business With Software & Workflow AI

Business consultants are leveraging software and workflow AI to radically elevate service delivery. ‍ According to a survey by Hinge Marketing, the top three reasons businesses hire consultants are to (70%) access specialized expertise, (52%) gain an outside perspective, and (44%) supplement internal resources.

Building smart data platforms with AI to drive business innovation

Imagine a world where databases not only store vast amounts of data but autonomously optimize themselves, predict future trends, and seamlessly integrate with AI. In this Data (R)evolution episode, we share a fascinating conversation with Soumya Bijjal, the VP of Product at Aiven, and John Joseph Kennedy, the Head of Databases at Aiven, about the future of AI, databases, and data platforms. They dissect the current AI landscape, the challenges companies face, and the transformative potential of integrating AI with data systems.