Mailchimp
Not subscribed to OpsMatters Newsletter
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
Latest posts
Featured
Exoprise
We help you find and fix issues with your cloud apps fast. Exoprise is the leading solution provider for monitoring SaaS services like Microsoft 365, Box, Dropbox, Salesforce.com and more.
Sematext
Monitoring, log management, transaction tracing, and real user monitoring. Finally together!
NiCE IT Mgmt
From databases to servers, communication systems, operating systems and custom applications, NiCE provides the right application monitoring solutions and services.
Monitive
Monitive is an uptime monitoring service, where users sign up and input their website address, which we check every minute, from a random location around the world, and instantly notify them when their site is down.
EventSentry
EventSentry is an award-winning Hybrid SIEM which features real-time log, system health and network monitoring to proactively monitor networks and preemptively respond to threats.
ManageEngine
ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 90+ products and free tools cover everything your IT needs, at prices you can afford.
Raygun
Raygun is a Software Intelligence Platform that gives companies visibility into software problems. Errors, crashes and slow loading pages and scripts affecting end users are automatically detected, enabling teams to build excellent user experiences.
30+ Top Observability Tools to Monitor Websites and Applications [2026 Updated]
By incorporating observability tools into your stack, you can better understand how your complex infrastructure operates, reduce downtime, and empower developers to identify and fix problems quickly. However, it now takes considerably more work, time, and money to build the best observability tools for your infrastructure and applications. According to a Splunk survey, over half of the firms polled employ eight or more observability tools.
How To Calculate Customer Retention Cost in 2026: The Hidden SaaS Metric
You may have heard that keeping an existing customer is five times cheaper than acquiring a new one. But that isn’t always true. “Hidden costs” often accompany customer retention, loyalty, and increasing “share of customer”. Could you be spending more on customer retention than on winning new customers? This quick guide will walk you through the meaning of Customer Retention Cost (CRC), why it’s important to calculate it, and how to calculate it.
Using HubSpot To Kill Revenue Drains
HubSpot is one of the world's most popular customer relationship management (CRM) tools. Once your business starts using this software, it's not difficult to see why. It can do all sorts of things from highlighting lost leads to identifying poor data quality. The purpose of this post is to look at some of the ways that HubSpot can kill revenue drains and eliminate unnecessary costs. Obviously, this software is for businesses, so we will be discussing the benefits of the tool in a commercial context.
Andy Wojnarek Appointed Chief Technology Officer
ATS Group and Galileo are pleased to announce the appointment of Andy Wojnarek as Chief Technology Officer. Andy’s appointment reflects the evolution of a technical leadership role he has developed over more than 16 years with the company, grounded in hands-on expertise, cross-functional influence, and a sustained focus on solving complex infrastructure and observability challenges for clients.
10 Benefits of automated testing
After spending hours or even days manually testing your software, you may be wondering whether or not there’s a better way. The good news? There is.
Observability vs Monitoring: Getting a Full Picture of the Environment
Driving down the highway, you usually glance intermittently at your speedometer to ensure that you stay within the speed limit, or whatever window above the speed limit you’re willing to drive. While monitoring your speed mitigates the risk of a ticket, you still need to look out for various threats on the road, like cars going through stop signs. By observing your surroundings, you take in real-time information that can help prevent a crash.
Why Your Last Outage Was Mathematically Inevitable
In 2026, outages are certain. Master Resilience Velocity to survive the Complexity Horizon and turn a 15-hour AWS outage into a non-event.
How One ISP Flipped Transit-to-CDN from 10% to 90% (Midco's Peering Playbook)
"When we started, maybe ten percent of our traffic went to a CDN. Now it's ninety percent on the CDNs or local caches and ten percent goes to transit. We've really flipped the whole script." — John Lubeck, Midco.
When Minutes Matter, Records Aren't Enough
When critical systems go down, your business needs action, not another ticket. PagerDuty's Operations Cloud doesn't just track incidents; it resolves them. With AI-powered automation, intelligent routing, and real-time response, we turn alerts into outcomes while your competitors are still filling out forms. Deploy in days, not months. No complex implementation. No bloated services. Just faster resolution and lower total cost of ownership.
Introducing WHOIS History & Monitoring and Phishing Sentinel: Complete Brand Protection for Your DNS Infrastructure
DNS Spy now offers complete brand protection with WHOIS History & Monitoring and Phishing Sentinel—automatically tracking domain registration changes and detecting phishing variants before they become security incidents.