Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Global Manager: Operate Complex IT Environments Across SL1 Stacks In a Single View

Customer Experience is at the heart of ScienceLogic product design, especially making the power of the SL1 platform easy to use. The latest release brings a slew of user interface (UI) and workflow improvements, as well as significant enhancements to the SL1 Global Manager. In this video you’ll learn how Global Manager allows teams to consolidate operations across multiple environments a single dynamic view. You’ll also discover how supporting distributed operations, regional data homing to support regulatory requirements like GDPR, multitenancy, and specialist team support is easier than ever with ScienceLogic SL1.

Resolve Customer Cases Faster with Automated Case Management

When problems occur, IT Operations must often address a recurring challenge first: wasted time. Before they can resolve the actual issue, they must manually collect critical diagnostic data from a variety of tools, open tickets, and finally route fully populated incidents details to the correct team for resolution. These delays extend service outages, increase operational costs, and worst, frustrate customers. In this video you’ll learn how ScienceLogic SL1 shrinks MTTR by automatically opening tickets, populating critical troubleshooting details, and route them to the right person at the right time.

AIOps Summit Recap: Why Observability is Key, and How to Get There

“It’s not rocket science.” In the past, we’ve all heard that statement made. Quite often, it’s applicable. It’s true we can overthink or unnecessarily overcomplicate matters. Don’t tell that to someone who’s responsible for network performance and continuity today, however.

Resolve Actions Pro - Introduction to Action Tasks

Learn more about what makes an Action Task in Resolve Actions Pro. Action Tasks are the fundamental building blocks of an automation or runbook. An action task performs a specific function, and usually returns some sort of output (so you use that data later on in your automation, or to change the flow of your automation).

Facebook Outage: The Case for Configuration & Change Management

In the age of cloud, digital transformation, application modernization, and the mobile economy, the network is the lifeblood behind enabling excellent customer experiences. Network Operations (NetOps) and IT Operations (ITOps) teams are constantly aware that a disruption in core network systems performance can have a massive impact on their business.

Monthly Moo Update | October 2021

There’s a number of monitoring and observability solutions on the market today. It almost reminds me of the automobile market and the endless number of automobiles available. Sure, they all get you from point A to point B, in some way. But some automobiles do it faster, smoother, more efficiently, with guidance, more comfort, storage space, perhaps towing capability, and even autonomously. Moogsoft is the automobile you’ve been dreaming about in the monitoring and observability market.

AIOps and Performance Monitoring: A One-Two Punch for IT Operations

Sugar Ray Robinson and Jake LaMotta. Marvelous Marvin Hagler and Tommy Hearns. Muhammad Ali and Joe Frazier. All were among history’s greatest boxers, but when they met in the ring, each brought out the best in the other. It’s the same in IT management. There are tools and platforms that on their own are essential to IT operations; but when paired as an infrastructure management tandem, each complements the other, ensuring maximal efficacy of both systems.