The latest News and Information on AIOps, alerting in complex systems and related technologies.
Business leaders talk excitedly about "digital transformation" and "innovative customer experience," but it falls on the shoulders of IT operations to make sure everything actually works. As transformation takes hold, IT teams manage increasingly complex, hybrid, and distributed environments – often comprising traditional on-premises systems and modern infrastructures made up of containers, multiple clouds, and virtualized networks.
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The world is moving fast, led by an ever-accelerating IT landscape. In recent years, two distinct types of teams have emerged that assist in driving this business transformation: DevOps/SRE teams that are in charge of driving rapid innovation of products and services, and IT Ops/NOC teams that focus on preventing outages and maintaining the high level of quality, reliability and serviceability that modern, discerning customers expect.
In 2017, McAfee found that an average enterprise uses 464 custom applications. A large enterprise — a company with over 50,000 employees — uses 788 custom apps! The more applications you have, the more complex your application environment is. This means that you are more susceptible to outages. So, the tolerance for downtime is impossibly low. Mission-critical applications must be available at all times.