Operations | Monitoring | ITSM | DevOps | Cloud

6 ways to improve clinical communications

The healthcare industry is currently laden with pagers. The joke is that not even drug dealers use pagers any more. However, almost 80% of doctors do use pagers. The main problems with pagers is that they impede efficient clinical communications and lack security. Here are 6 ways to improve clinical communications.

Selecting the Data Science Approach for Your Operations

More than ever, organizations are seeking to enhance their IT Operations by finding the right way to harness data science and machine learning. The promise of these new techniques is awesome: to automate repetitive tasks so teams can focus on innovation, and surface actionable insights that help teams make smarter decisions.

Incident Management for Media and Entertainment

In the entertainment world, building enterprise apps involves many challenges, such as compatibility with numerous devices and large files like HD videos, along with streaming media to millions of users simultaneously. But today’s entertainment apps are possible only because of a modern approach to software delivery—DevOps brings greater efficiency across the development pipeline.

5 Things You Need in a Digital Operations Management Platform

It’s pretty well known that we live in a connected, always-on world where seconds matter when it comes to customer happiness. There are smaller incident management solution providers that offer what looks to be competitive pricing—but it’s important to consider the bigger picture outside basic alerting and incident response.

Office 365 and Microsoft Teams Notifications

A few customers mentioned they were looking at moving away from services such as Slack for their notifications and wanted to use Microsoft Teams instead, due to the integrated nature of the Office 365 platform. It sounded like a good thing for us to offer, so we now integrate with Office 365 and Microsoft Teams.

3 Tips to Building Sustainable Product Quality (and Peace of Mind)

As product managers, you’re ultimately the one held responsible for the entire product. So the last thing you want to assume is that someone else has got monitoring and alerts covered. In the first days of a release, all eyes are on the new product or latest feature. Just a few months later, when you introduce a brand new feature, the old one might break in the process. At times like these, you want to be ahead of your users, and not hear from your users that something isn’t working.