Operations | Monitoring | ITSM | DevOps | Cloud

For many of our users reacting to downtime data sent from a monitoring system such as StatusCake.com is a 24 hour job, and the process incorporates many staff who will have varying responsibilities, and sometimes work quite different hours. This is particularly true of companies who run “follow-the-sun” with their global dev-ops teams picking up the baton from the last as their time zone starts its working day.

It’s 2:37 a.m. on a Tuesday night, you’re asleep—but it’s also your turn to be on call. You receive a phone call from PagerDuty. Your partner hits you with a pillow in an attempt to wake you up. It worked. You groggily answer the call and hear your favorite robo-guy on the other end of the line.

Today we’ve introduced an overhaul of our reporting tool which will make it much easier to get the exact data you want sent out to the people who need to see it. Previously it was only possible to send an automatic report for all uptime tests in your StatusCake account.